Dynamic leader with extensive experience at Indiana University South Bend, excelling in strategic planning and actionable advocacy. Proven track record in empowering teams and optimizing processes to enhance student wellness and engagement. Adept at building strategic alliances and driving organizational culture transformation to achieve impactful outcomes in diverse educational settings.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Executive Director, Disability Support Services
Indiana University South Bend
South Bend
01.2022 - Current
Associate Vice Chancellor for Student Engagement
Indiana University South Bend
South Bend
01.2019 - Current
Ethical and skilled Senior Student Services Administrator. Dedicated to high performance learning strategies, operational and program excellence, and therapeutic support designed to promote student mental health and wellness. Developed innovative strategic service goals, outcomes, and metrics to enhance the quality of life of students through actionable advocacy, community outreach, and evidence-based practice.
Conducted research on course materials and academic resources.
Collaborated with peers on group projects and presentations.
Participated in academic workshops to enhance study techniques.
Executive Director, Student Counseling Center
Indiana University South Bend
South Bend
01.2017 - Current
Associate Professor of Counseling and Human Services
Indiana University South Bend
South Bend
01.2012 - Current
Chief Managing Officer (CMO) & Co-founder
Indiana Professional Management Group (IPMG)
South Bend
01.2006 - 12.2012
Led business and educational services across operations, including case management and behavioral health, to enhance service delivery.
Coordinated team meetings to discuss project progress and strategic goals.
Developed training materials for new staff members on operational protocols.
Managed communication between departments to ensure smooth workflow.
Chief Executive Officer (CEO) & Founder
Trinity Case Management Services, LLC
South Bend
01.1997 - 12.2012
Led integrated business and educational services across multi-faceted, multi-site operations: case management, behavioral health and wellness, accessibility services in higher education, human services administration, and workforce development.
Program Director
The MENTOR Network, dba. REM Indiana, Inc.
Indianapolis
01.1993 - 12.1997
Operations Management with direct oversight of Behavioral Health, Education & Workforce Development, Nursing Care, Social Work, and Residential & Home and Community Based Medicaid Waiver Services. Collaborated with a team of internal and external stakeholders to generate $1,500,000 to promote person centered planning, community choice, and self-directed support for individuals, caregivers, and families making the transition from institutional placement to community living.
Directed program operations to ensure quality service delivery for individuals with disabilities.
Collaborated with community partners to enhance support services and resources.
Managed staff training and development to improve team performance and service outcomes.
Supervised Group Living Coordinator
Logan Community Resources
South Bend
01.1989 - 12.1993
Residential and career services oversight for a founding ARC organization committed to family involvement and shared governance. Direct accountability for fiscal management, human resource development, and program quality outcomes. Responsible for benefactor development, legislative affairs, and new staff orientation.
Coordinated community resource programs to enhance local support services.
Managed scheduling and logistics for events and workshops.
Assisted clients in navigating available community resources and services.
Legislative Staff Assistant
United States Senator Bill Bradley
Washington D.C.
01.1987 - 12.1989
Responsible for constituent relations and legislative research in the areas of Accessibility and Disability services, Higher Education, Judicial Affairs, and Veteran and Military Family Services. Collaboration and outreach with the Children’s Defense Fund, the March of Dimes Birth Defects Foundation, and the Washington Post.
Managed scheduling and logistics for Senator's meetings and events.
Assisted in drafting correspondence and briefing materials for constituents.
Coordinated communications between the Senator's office and various stakeholders.
Education
Psy.D. - Franklian Psychology
Graduate Theological Foundation
Mishawaka, IN
01.2012
M.S.Ed. - Counseling and Human Services
Indiana University South Bend
South Bend, IN
01.2007
MPA - Public and Community Services Administration
Indiana University South Bend
South Bend, IN
01.1991
BA - History, Speech Communication
Indiana University Bloomington
Bloomington, IN
01.1986
Skills
Strategic planning
Business development acumen
Process optimization
Change management
Compliance governance
Strategic alliances
Culture transformation
Team empowerment and performance
Actionable advocacy
Certification
Global Intercultural Competency Certificate, Indiana University, 05/01/23
Certificate in Aligning Strategic Priorities with Financial Resources, Harvard University Graduate School of Education, 05/01/20
Certificate in Executive Leadership and Management, University of Notre Dame, Mendoza College of Business & Strayer Center for Executive Education, 05/01/13
Certificate in Alzheimer’s and Dementia Caregiving, Georgia Southwestern State University, Rosalynn Carter Institute for Caregiving, 05/01/13
Certificate in Cognitive Behavior Processing, Uniformed Services University of the Health Sciences, Center for Deployment Psychology, 05/01/13
United States Diplomate in Logotherapy: Educator and Administrator, Viktor Frankl Institute of Logotherapy, 05/01/12
Certification in Person-centered Planning & Service to Families Leadership Recognition, Indiana Governors Planning Council for People with Intellectual and Developmental Disabilities, 05/01/06
Timeline
Executive Director, Disability Support Services
Indiana University South Bend
01.2022 - Current
Associate Vice Chancellor for Student Engagement
Indiana University South Bend
01.2019 - Current
Executive Director, Student Counseling Center
Indiana University South Bend
01.2017 - Current
Associate Professor of Counseling and Human Services
Indiana University South Bend
01.2012 - Current
Chief Managing Officer (CMO) & Co-founder
Indiana Professional Management Group (IPMG)
01.2006 - 12.2012
Chief Executive Officer (CEO) & Founder
Trinity Case Management Services, LLC
01.1997 - 12.2012
Program Director
The MENTOR Network, dba. REM Indiana, Inc.
01.1993 - 12.1997
Supervised Group Living Coordinator
Logan Community Resources
01.1989 - 12.1993
Legislative Staff Assistant
United States Senator Bill Bradley
01.1987 - 12.1989
Psy.D. - Franklian Psychology
Graduate Theological Foundation
M.S.Ed. - Counseling and Human Services
Indiana University South Bend
MPA - Public and Community Services Administration
Executive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical CenterExecutive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical Center
Executive Director of Delegation and Clinical Support Services at Presbyterian Health PlanExecutive Director of Delegation and Clinical Support Services at Presbyterian Health Plan
Executive Director/Special Services Director/HR Director at Wyoming Child & Family Development, Inc.Executive Director/Special Services Director/HR Director at Wyoming Child & Family Development, Inc.