Hi, I’m
Kevin Shaji
Software developer
Bengaluru
Summary
Creative Senior Application Developer with 4.5 years of experience working with Windows systems to build cutting-edge applications. Experienced in Salesforce development, with proficiency in automation, API building and UI development along with experience in working with third party integrations. Familiar with agile and waterfall methodology, I'm looking to be always improving what we have, looking for more ways to automate repetitive tasks so that developers can focus on more things and be more productive. Looking for a healthy work environment that challenges and encourages me to learn and come up with creative solutions to complex problems.
Overview
5
years of professional experience
3
Certificates
3
Languages
Work History
Schneider Electric
Senior Application Developer
07.2019 - Current
Job overview
- Joined as a fresher and worked on various projects in different teams as a salesforce developer.
- Worked on building automation tools to help customer care agents and to make their work easier with automatic pop up of customer information on contact along with relevant information being quickly and efficiently presented to them.
- Consistently met or exceeded performance goals by effectively managing workload priorities under tight deadlines.
- Worked on integrations from third party applications into salesforce environment for agent use. These applications would help customer care agents in reaching out to as well as receive interactions from company customers through phone as well as video calls
- Improved and maintained chat routing functionalities with the use of REST APIs, lightning components, apex classes, lwc components and visual force pages. Also gained experience in writing and implementing Apex triggers.
- Gained experience in various Salesforce Admin activities, like Object, field creation, permission and profile creation along with providing access through those means, custom label management along with multiple-language support as well.
- Provided crucial support during software deployment phases, ensuring successful rollouts with minimal disruption to end users.
- Worked on UI development for a native custom GPT bot displayed on salesforce UI and implemented from scratch a chatbot interface which is available at all times for Agent use. The bot UI is interactive in nature and is Able to also record feedback based on human interaction and send to bot for data absorption.
- Gained experience in working on Agile and Waterfall methods of development.
- Reduced system downtime with proactive monitoring and prompt resolution of issues.
- Mentored junior developers, sharing industry best practices and fostering a positive work environment for continuous learning.
Education
Manipal Academy of Higher EducationManipal, India
from B.Tech EEE
05.2019
Delhi Public SchoolVindhyanagar
from Science Stream
04.2015
Skills
Salesforce Admin - Objects, Fields, Permission sets configuration etc
undefinedCertification
Salesforce Certified Administrator
Timeline
Salesforce Certified Administrator
12-2022
Salesforce Certified Platform Developer 1
12-2021
Salesforce Certified Platform App Builder Certification
01-2020
Senior Application Developer
Schneider Electric
07.2019 - Current
Manipal Academy of Higher Education
from B.Tech EEE
Delhi Public School
from Science Stream
Hobbies
An avid musician, am part of the office band on the keyboard, performed in major events of the company as well
Hobbies
An avid musician, am part of the office band on the keyboard, performed in major events of the company as well
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