Kevin York
Indianapolis
Summary
Dynamic operations supervisor with a proven track record at AmeriCold Logistics, enhancing productivity through effective resource allocation and staff training. Skilled in inventory coordination and performance monitoring, I drive operational excellence while fostering team development and customer relations. Committed to implementing process improvements that elevate efficiency and quality standards.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
AmeriCold Logistics
02.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Coordinated staff schedules and assignments, optimizing resource allocation across multiple shifts.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Trained new employees on safety procedures, equipment usage, and operational standards.
- Analyzed inventory levels and managed stock replenishment to maintain optimal supply chain efficiency.
Warehouse Associate
AmeriCold Logistics
11.2017 - 02.2024
- Operated forklifts and pallet jacks to move products efficiently throughout warehouse.
- Assisted in inventory management by accurately labeling and organizing items in designated locations.
- Collaborated with team members to maintain cleanliness and safety standards within the warehouse environment.
- Loaded and unloaded shipments, ensuring proper handling of goods to minimize damages.
- Followed established protocols for receiving, storing, and distributing products to optimize workflow efficiency.
- Participated in training sessions on safety regulations and best practices for warehouse operations.
Team Lead
Rays Travel Service
04.2016 - 11.2017
- Led team in delivering exceptional customer service experiences, enhancing client satisfaction and loyalty.
- Developed training programs to elevate staff performance and ensure adherence to company standards.
- Streamlined operational processes, resulting in improved efficiency across travel planning workflows.
- Coordinated schedules and resources for travel arrangements, optimizing project timelines and budget management.
Mid Level Technician
Goodyear Tire & Rubber
04.2012 - 04.2016
- Operated machinery for tire production, ensuring adherence to safety protocols.
- Conducted quality inspections on finished products, identifying defects and improving overall quality standards.
- Assisted in maintaining inventory levels of raw materials, facilitating efficient production processes.
- Collaborated with team members to troubleshoot equipment issues, minimizing downtime and enhancing productivity.
- Automotive service, including light engine, repair brakes, alignments, and suspension.
Department Manager
McDonalds
02.2011 - 04.2014
- Supervised team operations, ensuring adherence to quality and service standards.
- Trained staff on operational procedures and customer service excellence.
- Managed inventory levels and ordered supplies to optimize efficiency.
- Implemented cost-control measures to reduce waste and increase profitability.
- Analyzed performance metrics to identify areas for improvement and drive results.
- Developed employee schedules, balancing labor needs with operational demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Shift Manager
McDonalds
01.2007 - 02.2011
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on customer service standards and operational procedures.
- Implemented inventory management practices to optimize stock levels and minimize waste.
- Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Monitored food safety protocols to ensure compliance with health regulations and standards.
Education
High School Diploma -
Ben Davis University High School
Indianapolis, IN03.2007
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Customer relations
- Warehouse operations
- Inventory coordination
- Management
- Quality assurance
Timeline
Operations Supervisor
AmeriCold Logistics
02.2024 - Current
Warehouse Associate
AmeriCold Logistics
11.2017 - 02.2024
Team Lead
Rays Travel Service
04.2016 - 11.2017
Mid Level Technician
Goodyear Tire & Rubber
04.2012 - 04.2016
Department Manager
McDonalds
02.2011 - 04.2014
Shift Manager
McDonalds
01.2007 - 02.2011
High School Diploma -
Ben Davis University High School