Kevin Alphonse Christy

- Overseeing global IELTS marking operations across 52 countries, ensuring accuracy, consistency, and adherence to international standards.
- Managing the end-to-end operations of CM-HUB, focusing on process optimization, and cross-functional collaboration.
- Driving operational excellence by developing and implementing strategies and procedures that enhance efficiency and maximize profitability.
- Leveraging Amazon Workspaces for advanced data analytics, workforce optimization, and streamlined database management.
- Interpreting complex datasets to generate actionable insights, enabling informed decision-making through comprehensive reporting.
- Leading the development of long-term strategic plans to align with, and achieve, overarching organizational objectives.

• Managed Client handling, connecting with them on a daily basis.
• On-boarding of the Client.
• Coordinated work activities for managers, specialists and recruiting agents of the client.

• Oversaw completion of tasks and initiatives.
• Handling clients and candidates, connecting with them on a daily basis.
• Led and directed work of HR team members and handled hiring and training.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.

• Analysed day to day work on the company outlook
• Worked on many policies of the company.
• Did research work for my team.
• Understood how an audit is done for a client.
• I analysed the audit structure.