Kevin Andrew Richard
Assistant Manager - Sales & Marketing
Summary
A driven freight forwarding professional from Indian Maritime University with an impressive background of handling major and minor accounts alongside providing insight and support to various departments. A healthy lexicon and a good understanding of group dynamics, self-confidence, innovative approach, cogency and prudent behavior at work along with a quick acclimatization to charging processes and trends add to my arsenal of skills.
Core competencies: -
Forward Strategy & Planning || Business Partnering & Advisory || Forecast Management || Risk Management Leadership || P&L & EBIT Improvements || Compliance & Audit Controls || Mergers & Acquisitions (M&A) || Cashflow || Building Superior Teams || Process Improvements || Air & Ocean Processes || Ocean Sales - FCL & LCL || Air Sales || Consolidation.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Assistant Sales and Marketing Manager
Unicon Logistics
09.2024 - Current
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
- Negotiated costing with co-loaders and NVOCC to secure favorable terms that maximized profitability while maintaining quality standards.
- Optimized pricing with overseas agents striking a balance between competitiveness and profitability goals.
- Developed strong relationships with clients for long-term business growth and customer satisfaction.
Senior Sales and Marketing Executive
Nippon Express
12.2022 - 08.2024
- Analyzed performance metrics to identify areas for improvement, leading to increased conversion rates and overall profitability.
- Enhanced company brand image through effective public relations initiatives and media outreach strategies.
- Streamlined sales processes to increase efficiency, resulting in a higher volume of closed deals.
- Utilized CRM systems proficiently for managing contacts, tracking pipeline progression, and accurately forecasting future revenues based on historical performance data insights gleaned therefrom.
Customer Success Owner
Cogoport
05.2022 - 10.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with PAN India clients, resulting in repeat business and referrals.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
Management Trainee
Freyer International
02.2021 - 03.2022
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
Operations Executive
Mediterranean Shipping Co
09.2020 - 02.2021
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
Operations Intern
DP World
06.2019 - 07.2019
- Handled administrative and data entry work for staff.
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Assisted with coordination of technical and business system process improvements.
- Assisted in the development of new strategies for improving overall organizational performance.
Production Intern
Brakes India Private Limited
11.2018 - 12.2018
- Developed strong communication skills through regular interactions with supervisors, peers, and other department personnel.
- Facilitated smooth project transitions by effectively coordinating with team members during shift changes.
- Assisted in the development of production schedules for timely delivery of projects.
- Maintained log of sample locations and notes from different teams to help identify issues and necessary design changes.
Education
MBA - International Transportation And Logistics
Indian Maritime University
Chennai, India 06.2018 - 05.2020
BBA - Commerce
Hindustan College of Arts And Science
Chennai 06.2015 - 05.2018
Skills
Target market identification
Marketing analytics
Sales presentations
Target market identification
Certification
Applied Freight Forwarding
Timeline
Assistant Sales and Marketing Manager
Unicon Logistics
09.2024 - Current
Senior Sales and Marketing Executive
Nippon Express
12.2022 - 08.2024
Customer Success Owner
Cogoport
05.2022 - 10.2022
IELTS General
03-2022
Applied Freight Forwarding
06-2021
Management Trainee
Freyer International
02.2021 - 03.2022
Operations Executive
Mediterranean Shipping Co
09.2020 - 02.2021
Certified Dangerous Goods Professional
03-2020
Operations Intern
DP World
06.2019 - 07.2019
Production Intern
Brakes India Private Limited
11.2018 - 12.2018
MBA - International Transportation And Logistics
Indian Maritime University
06.2018 - 05.2020
BBA - Commerce
Hindustan College of Arts And Science
06.2015 - 05.2018
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