Kevin Collin Ward
Lawrenceburg
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals.
Overview
7
7
years of professional experience
Work History
Sales Manager
Guitar Center
Florence
06.2023 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
Guitar Center
Florence
04.2021 - Current
- Placed special orders or called other stores to find desired items.
- Organized stockroom shelves according to size, color or style.
- Prepared merchandise for purchase or rental.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers to determine wants or needs.
- Processed transactions using a point-of-sale system.
- Bagged or packaged purchases and wrapped gifts.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
- Built and maintained relationships with peers and upper management to drive team success.
Server
Willie's Sports Cafe' / Hidden Valley Lake
Lawrenceburg
03.2018 - 03.2022
- Served food and beverages to patrons and confirmed complete orders.
- Filled condiments and napkin containers during slack periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Trained new employees to perform duties.
Education
High School Diploma -
Saint Henry District High School
Erlanger, KY06-2020
Skills
- Client relationship management
- Customer service
- Time management
- Presentation skills
- Negotiation skills
- Sales operation
- Excellent communication skills
- Conflict resolution
- Employee training
Languages
English
Full Professional
References
References available upon request.
Timeline
Sales Manager
Guitar Center
06.2023 - Current
Sales Associate
Guitar Center
04.2021 - Current
Server
Willie's Sports Cafe' / Hidden Valley Lake
03.2018 - 03.2022
High School Diploma -
Saint Henry District High School
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