Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Work History
Certified Medical Assistant
3 Years
Hendricks Regional Health | 09.2023 - Current
Coordinate patient appointments, ensuring scheduling meets insurance requirements for compliance.
Educated patients on treatment plans and preventive care practices to improve health outcomes with PAP therapy or Inspire therapy.
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Collected and documented patient medical information such as blood pressure, pulse, oxygen, height, and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
1 Year 1 Month
Hendrick’s Regional Health | 08.2022 - 09.2023
First CMA job after school - Hendrick’s Hematology/ Oncology. Gained confidence and experience while learning valuable skills. Job duties include, but are not limited to, patient care, rooming patients, inventory, FMLA, medication prior authorizations, rooming patients, obtaining PHI, vital signs, scheduling appointments, genetic testing, scheduling scans, working with infusion center and pharmacy to provide best care to our patients, chart prep for providers, training new MAs, medication samples and proper documentation in samples log book, obtaining records, answering phone calls and working on the clinical in basket. Utilized Epic daily for EMR and accessed Cerner for record retrieval.
Administered patient care and assisted with examinations to ensure comfort and accuracy.
Managed electronic health records, maintaining confidentiality and compliance with regulations.
Coordinated patient appointments and referrals, optimizing scheduling efficiency.
Medical Assistant Externship
1 Month
Eastside Convenient Care | 06.2022 - 07.2022
Externship at Eastside Convenient Care. Requirement was to obtain 200 hours of experience. Completed 100 hours in front office, gaining hands-on experience in administrative tasks. Acquired practical skills in clinical procedures during final 100 hours of externship.
Assisted with patient intake processes, ensuring accurate documentation and data entry.
Coordinated scheduling of appointments, optimizing patient flow and reducing wait times.
Administered medications and vaccinations under physician supervision, enhancing patient care quality.
Lead Operator
2 Years 5 Months
Heartland Automotive | 01.2018 - 06.2020
Promoted to Lead Operator after serving as regular operator from January 2018 to August 2019. My job duties included making sure my team was following our standard work and meeting our production goal safely and in a timely manner. My job also included printing work order labels and doing paperwork to keep track of the orders that were shipped.
Oversaw daily production operations, ensuring adherence to safety and quality standards.
Mentored team members in best practices for equipment operation and maintenance.
Analyzed workflow processes, identifying inefficiencies and implementing improvements.
Insurance Producer
8 Months
Jenni Marietta State Farm Agent | 10.2016 - 06.2017
Pursued property and casualty license to enhance qualifications. Experience with sales, customer service, and billing experience.
Developed customized insurance solutions to meet client needs and enhance policy coverage.
Conducted regular policy reviews, ensuring compliance with state regulations and industry standards.
Collaborated with clients to identify risk exposure and recommend appropriate coverage options.
Production Associate
1 Year 2 Months
Heartland Automotive, LLC | 08.2015 - 10.2016
Operated assembly line for Subaru auto parts, ensuring adherence to quality standards and production schedules. Job duties included following standard work instructions, meeting daily production goal, and keeping an hourly log to make sure we were hitting production rate to get all products out on time.
Operated manufacturing machinery to ensure consistent production quality and efficiency.
Conducted routine inspections to identify and resolve equipment malfunctions promptly.
Collaborated with team members to streamline production processes, enhancing overall workflow.
Certified Nursing Assistant
2 Years
Hickory Creek at Sunset | 05.2013 - 05.2015
Participated in CNA program at Area 30, gaining essential skills for patient care.
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs to detect changes in patient conditions promptly.
Collaborated with nursing staff to create and implement care plans.
Education
Technical Certificate - Medical Assisting
Ivy Tech Community College | Terre Haute, IN | 07-2022
Billing and Coding Certificate - Billing And Coding
Purdue Global | 11-2026
Skills
Patient rooming
Scheduling Appointments
Vital signs
Chart prep
FMLA
Prior authorizations
HIPAA compliance
EPIC
Inspire Sleep Sync
Clinical Supply Inventory
Front Office
3M Health Systems
Medical terminology
Certification
Driver's License
CMA (AAMA) July 2022 - July 2027
BLS CPR Certification July 2025 - July 2027
Life & Health Insurance September 2016 - September 2019
Property & Casualty License February 2017 - February 2019
Certified Nursing Assistant (CNA) May 2013 - May 2015
Languages
English
Timeline
Certified Medical Assistant
Hendricks Regional Health
09.2023 - CurrentRead More
Certified Medical Assistant
Hendrick’s Regional Health
08.2022 - 09.2023Read More
Medical Assistant Externship
Eastside Convenient Care
06.2022 - 07.2022Read More
Lead Operator
Heartland Automotive
01.2018 - 06.2020Read More
Insurance Producer
Jenni Marietta State Farm Agent
10.2016 - 06.2017Read More
Production Associate
Heartland Automotive, LLC
08.2015 - 10.2016Read More
Certified Nursing Assistant
Hickory Creek at Sunset
05.2013 - 05.2015Read More
Ivy Tech Community College
Technical Certificate from Medical Assisting
Read More
Purdue Global
Billing and Coding Certificate from Billing And Coding
Read More
Awards
Phi Theta Kappa Honor Society July 2021, I earned the Magna Cum Laude recognition and I am so proud of this award! This award recognizes the hard work and dedication that I have put into the Medical Assisting Program.
Ivy Tech Community College Dean's List September 2021, During my time in the Medical Assisting Program at Ivy Tech, I was named on the Dean's List twice! The first time I was recognized for the Fall of 2021 semester, this gave me the confidence and determination to keep pushing forward and working hard. Then to my surprise, I was recognized again for the Spring of 2022 semester! It has been such an honor to have my hard work recognized not only once, but twice!