Keyuri Upadhyay
Summary
Dynamic Senior HR Business Professional with extensive experience at Tata Consultancy Services, Specializing in Talent acquisition , Workforce planning and Talent Engagement. Successfully implemented recruitment strategies that increased workforce efficiency and promoted collaboration across teams.
Result oriented staffing lead leveraging advanced boolean search strategies and Generative AI tools (ChatGPT, Gemini) to optimize candidate sourcing, and reduce time to fulfill critical business roles
- Instrumental in setting up the TCS Saudi Arabia All Women Center as HR Staffing lead and grew the centre from 300 to 1000 women employees.
- Worked in India , Saudi Arabia, and North America across HR functions with a primary focus on Staffing .
- Certified BEI Recruiter (Behavioral Event Interviewing)
- Sourcing & Research: Advanced Boolean Logic, Market Mapping, AI-Powered Sourcing (ChatGPT, Gemini), Talent Intelligence.
- Workday - basic knowledge acquired through online learning
Overview
15
15
years of professional experience
Work History
Senior Manager-Human Resources
Tata Consultancy Services
11.2022 - 08.2024
- As a Staffing lead for a BFS sub unit with 5000 headcount in North America Provided strategic direction to departmental heads regarding resource allocation decisions.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
- Reduced average time-to-fill for critical roles through proactive talent pipeline generation and robust candidate relationship management
- Developed and optimized complex boolean search strings, leveraging ChatGPT and Gemini to generate dynamic keywords and derive deep market insights
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Conducted in-depth market mapping and competitive intelligence using [Tools like LinkedIn Recruiter] providing actionable insights to hiring managers
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Advised management on organizational design changes related to staffing needs.
- Identified and filled temporary, contract, and permanent staffing needs for clients.
- Worked successfully with diverse group of coworkers to accomplish goals.
Manager-Human Resources
Tata Consultancy Services
04.2018 - 10.2022
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Coordinated and attended career fairs and recruitment events to source candidates.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Tracked and analyzed recruitment metrics to identify areas for improvement.
- Fostered relationships with hiring managers to understand departmental hiring needs.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
- Recognized by management for providing exceptional customer service.
- Identified training needs and oversaw specialty workshops.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
Lead HR - Talent Acquisition and Business Partner
Tata Consultancy services
04.2016 - 03.2018
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
- Digitized payroll for TCS Saudi Arabia
- Provided guidance on labor relations matters such as collective bargaining agreements and union negotiations.
- Participated in investigations into complaints of workplace harassment or discrimination.
- Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Worked with business leaders to evaluate and optimize human resources policies.
- Collaborated with senior leadership to develop strategic plans to support business objectives.
- Conducted new employee orientation to introduce employees to policies, culture and objectives.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Assisted in the development of succession planning initiatives for key positions within the organization.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Increased employee base to meet changing staffing needs.
Senior HR Business Partner
Tata Consultancy Services
10.2010 - 03.2016
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Resolved conflicts between staff members in a timely manner while maintaining confidentiality and impartiality.
- Suggested promotions and wage increases according to employee performance.
- Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
- Assisted in employee recruitment, hiring and interview processes.
- Drove changes to different areas of operations to align company with HR strategies.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Prepared reports on various HR metrics including turnover rate, absenteeism rate, average time to fill positions.
- Oversaw overall talent acquisition and interview, selection and termination processes in terms of project-related labor and budget needs.
- Assisted in developing career paths within the organization by providing mentoring opportunities.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Identified HR strategies and objectives to align with the business' overall goals.
- Increased employee base to meet changing staffing needs.
- Facilitated training sessions for managers on topics related to employment law compliance, performance management.
- Organized events such as team building activities or seminars related to professional development.
- Worked with business leaders to evaluate and optimize human resources policies.
- Advocated for diversity initiatives throughout the organization by promoting inclusion of different backgrounds.
- Helped with employee transfers and referrals.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Conducted new employee orientation to introduce employees to policies, culture and objectives.
Senior Lead Talent Acquisition
Team Tree Consulting
01.2010 - 10.2010
- Worked as a Lead Sourcing specialist to fulfill key roles at Big 4's
- Enhanced candidate engagement on LinkedIn by crafting highly personalized InMail messages
- Research and map talent within competitor organizations.
- Ensure a positive initial candidate experience, acting as the first point of contact and brand ambassador.
Education
MBA - Human Resources Management
N L Dalmia Institute of Management Studies
Mumbai06.2011
Bachelors of Commerce - Bachelors of Commerce
Narsee Monjee College of Commerce And Economics
Mumbai 04-2006
Skills
- Talent acquisition strategies
- Performance management
- Workforce planning
- Talent sourcing proficiency
- Teamwork and collaboration
- Project management
- Analytical skills
- Cross-functional communication
- Change management
- Staffing
Timeline
Senior Manager-Human Resources
Tata Consultancy Services
11.2022 - 08.2024
Manager-Human Resources
Tata Consultancy Services
04.2018 - 10.2022
Lead HR - Talent Acquisition and Business Partner
Tata Consultancy services
04.2016 - 03.2018
Senior HR Business Partner
Tata Consultancy Services
10.2010 - 03.2016
Senior Lead Talent Acquisition
Team Tree Consulting
01.2010 - 10.2010
MBA - Human Resources Management
N L Dalmia Institute of Management Studies
Bachelors of Commerce - Bachelors of Commerce
Narsee Monjee College of Commerce And Economics
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