Summary

Overview

Work History

Education

Skills

Certification

Awards and Recognitions

Areas of Expertise

Timeline

Kezia Amalraj

Scrum Master\Project Manager

Chennai

Summary

Highly skilled QA and functional testing professional with an IT experience of 15+ years and diverse industry experience in Utility, Logistics, Retail, Healthcare, e-commerce and Banking.

Professional Agile practitioner with track record of driving successful software development projects. Proven experience in leading cross-functional teams and enhancing Agile processes. Known for fostering collaboration and delivering results in dynamic environments, showcasing strong facilitation and problem-solving skills.

Overview

years of professional experience

Certifications

Work History

Sr. Scrum Master\Project Manager

Boston Harbor Consulting

03.2022 - 07.2025

Led Agile teams delivering complex SAP CPQ solutions for enterprise clients like OCTanner and Honeywell.
Directed the development of AI-based platforms under the “Quickly” initiative.
Oversaw the implementation of Vibe Coding enhancements and integrated product features.
Managed multiple Scrum teams, coordinated across time zones, and facilitated continuous delivery.
Conducted Scrum ceremonies, coached teams on Agile best practices, and resolved impediments.
Collaborated with stakeholders to align priorities, manage risks, and deliver timely releases.
Removed Blockers and facilitated collaboration among teams
Ensured process compliance across TST and PROD environments for Honeywell projects.
Led cross-functional teams in Agile environments to enhance project delivery efficiency, resulting in improved team collaboration and output quality.
Facilitated Scrum ceremonies, promoting adherence to Agile principles, which streamlined workflow and increased project visibility across stakeholders.
Coordinated and prioritized project backlogs, enabling teams to focus on high-impact tasks that accelerated project timelines and client satisfaction.
Mentored junior Scrum Masters and team members, fostering a culture of continuous improvement and enhancing team capabilities in Agile methodologies.

Scrum Master\Test Lead

Infinite Computer Solutions

07.2019 - 03.2022

Facilitated scrum ceremonies.
Ensured coordination between product owners and developers occurred early and often and helped the team in removing the barriers/blockers.
Supported newly joined Scrum Masters in the organization and provided training in JIRA and JIRA Align.
Guiding the team in story point estimation and coaching the team in identifying the right priorities.
Supported the team in finding the right team/members when facing any blockers or impediments. Involved in planning the testing activities for IMG, Zyter Projects
Prepared test strategy document, Project Test Planning, Monitoring, Scheduling
Responsible for managing the Test case development, Test execution and Test case review
Responsible for maintaining trackers and status reports for the Testing team
Responsible for giving training to the Freshers and new joiners on Testing and product related KTs
Facilitated Agile ceremonies and enhanced team collaboration, resulting in improved delivery timelines and project outcomes.
Led cross-functional teams in adopting Scrum methodologies, fostering a culture of continuous improvement and accountability.
Developed and implemented testing strategies that increased defect detection rates and ensured software quality standards.
Mentored junior testers and Scrum team members, enhancing their skill sets and promoting professional growth within the organization.

Test Lead

Oasys Cybernetics Pvt Ltd

03.2016 - 07.2019

Defining the testing activities for subordinates – testers or test engineers.
All responsibilities of test planning including creation of Test plan, estimation and so on
Involved in the Web- services testing, Back-end testing, API Testing, Mobile Testing and UAT
Involved in preparing the status report of testing activities.
Weekly Bug status report with complete analysis is sent to the top management
Investigated issues and reported defects using defect tracking tools like JIRA, Bugzilla, Quality Center
Active member of the PEG, MAG and IAG in Oasys Cybernetics
Participated as a technical coordinator in getting certification as CMMI – level 3 company for both Services and Development
Test case realization metrics, Test case Execution metrics and Defect Report has been documented
Experienced in preparing the QA Metrics such as Defect Leakage, Defect Removal Efficiency, Defect Severity analysis, Test Status Metrics, Defect Age analysis.
Led the testing team in developing and implementing comprehensive test strategies, enhancing software quality and reliability.
Facilitated cross-functional collaboration to identify requirements and ensure alignment with project objectives and timelines.
Developed and executed automated testing scripts using industry-standard tools, improving test coverage and efficiency.
Mentored junior testers, fostering professional growth and improving team performance through knowledge sharing and best practices.

Sr. Quality Analyst\Team Leader

PG&E

08.2011 - 10.2012

Analyzed the Business requirements, Functional requirements
Based on the requirements document, Test Scenarios, and Test Scripts were created
Loaded and managed all test scripts Quality center along with the Requirements traceability matrix
Used Oracle SQL Developer for running SQL scripts in RCD2 and verified whether the FO’s created are getting downloaded into the Test environment

Quality Analyst\ Business Analyst, TL

EMTEC Inc\Ebas

04.2006 - 08.2011

Worked as Quality Analyst for UPS, NJ in ARES application
Created automated scripts to test the ARES application using QTP
Manually tested the ARES application and logged the defects in a defect tracking system and a daily report of the defects was sent to all the team members.
Worked as Quality Analyst\Test Lead in DTE Energy, MI in multiple projects (AQA, IAM)
Created the test plan, test cases and loaded them to the Quality Center
Coordinated with an external firm (Raytheon) to create a user interactive training tool which would serve as a guide for DTE supervisors and data owners to complete their user access review
Assisted in the user acceptance testing for the training tool
Actively participated in pre-testing the data by using MS- Access and SQL queries
Documentum was used for archival of the documents of the SOX Audit
Worked as Sr. Quality analyst in PG&E, CA in multiple projects (SSN, RCD2)

Education

MBA - business administration

Missouri University

B. Sc - Mathematics

Bharathidasan University

Trichy

Higher Secondary - undefined

St. Joseph’s Girls higher secondary school

Trichy

Skills

Databases: MY SQL server, Postgre sql, Oracle

Operating Systems: Windows 98, Windows 2000/XP/Vista/Win7/Win8

Applications: Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)

Defect tracking Tools: Quality Center 112, JIRA, Bugzilla

Testing Tools: Postman, QTP, Load runner, Rational Suite, Documentum, JMeter

Security Testing Tool: Zap

Agile methodologies

Scrum framework

Project management

Stakeholder management

Risk management

Continuous delivery

Process compliance

Backlog prioritization

Cross-functional collaboration

JIRA management