Kezia Amalraj
Scrum Master\Project Manager
Chennai
Summary
Highly skilled QA and functional testing professional with an IT experience of 15+ years and diverse industry experience in Utility, Logistics, Retail, Healthcare, e-commerce and Banking.
Professional Agile practitioner with track record of driving successful software development projects. Proven experience in leading cross-functional teams and enhancing Agile processes. Known for fostering collaboration and delivering results in dynamic environments, showcasing strong facilitation and problem-solving skills.
Overview
19
19
years of professional experience
5
5
Certifications
Work History
Sr. Scrum Master\Project Manager
Boston Harbor Consulting
03.2022 - 07.2025
- Led Agile teams delivering complex SAP CPQ solutions for enterprise clients like OCTanner and Honeywell.
- Directed the development of AI-based platforms under the “Quickly” initiative.
- Oversaw the implementation of Vibe Coding enhancements and integrated product features.
- Managed multiple Scrum teams, coordinated across time zones, and facilitated continuous delivery.
- Conducted Scrum ceremonies, coached teams on Agile best practices, and resolved impediments.
- Collaborated with stakeholders to align priorities, manage risks, and deliver timely releases.
- Removed Blockers and facilitated collaboration among teams
- Ensured process compliance across TST and PROD environments for Honeywell projects.
- Led cross-functional teams in Agile environments to enhance project delivery efficiency, resulting in improved team collaboration and output quality.
- Facilitated Scrum ceremonies, promoting adherence to Agile principles, which streamlined workflow and increased project visibility across stakeholders.
- Coordinated and prioritized project backlogs, enabling teams to focus on high-impact tasks that accelerated project timelines and client satisfaction.
- Mentored junior Scrum Masters and team members, fostering a culture of continuous improvement and enhancing team capabilities in Agile methodologies.
Scrum Master\Test Lead
Infinite Computer Solutions
07.2019 - 03.2022
- Facilitated scrum ceremonies.
- Ensured coordination between product owners and developers occurred early and often and helped the team in removing the barriers/blockers.
- Supported newly joined Scrum Masters in the organization and provided training in JIRA and JIRA Align.
- Guiding the team in story point estimation and coaching the team in identifying the right priorities.
- Supported the team in finding the right team/members when facing any blockers or impediments. Involved in planning the testing activities for IMG, Zyter Projects
- Prepared test strategy document, Project Test Planning, Monitoring, Scheduling
- Responsible for managing the Test case development, Test execution and Test case review
- Responsible for maintaining trackers and status reports for the Testing team
- Responsible for giving training to the Freshers and new joiners on Testing and product related KTs
- Facilitated Agile ceremonies and enhanced team collaboration, resulting in improved delivery timelines and project outcomes.
- Led cross-functional teams in adopting Scrum methodologies, fostering a culture of continuous improvement and accountability.
- Developed and implemented testing strategies that increased defect detection rates and ensured software quality standards.
- Mentored junior testers and Scrum team members, enhancing their skill sets and promoting professional growth within the organization.
Test Lead
Oasys Cybernetics Pvt Ltd
03.2016 - 07.2019
- Defining the testing activities for subordinates – testers or test engineers.
- All responsibilities of test planning including creation of Test plan, estimation and so on
- Involved in the Web- services testing, Back-end testing, API Testing, Mobile Testing and UAT
- Involved in preparing the status report of testing activities.
- Weekly Bug status report with complete analysis is sent to the top management
- Investigated issues and reported defects using defect tracking tools like JIRA, Bugzilla, Quality Center
- Active member of the PEG, MAG and IAG in Oasys Cybernetics
- Participated as a technical coordinator in getting certification as CMMI – level 3 company for both Services and Development
- Test case realization metrics, Test case Execution metrics and Defect Report has been documented
- Experienced in preparing the QA Metrics such as Defect Leakage, Defect Removal Efficiency, Defect Severity analysis, Test Status Metrics, Defect Age analysis.
- Led the testing team in developing and implementing comprehensive test strategies, enhancing software quality and reliability.
- Facilitated cross-functional collaboration to identify requirements and ensure alignment with project objectives and timelines.
- Developed and executed automated testing scripts using industry-standard tools, improving test coverage and efficiency.
- Mentored junior testers, fostering professional growth and improving team performance through knowledge sharing and best practices.
Sr. Quality Analyst\Team Leader
PG&E
08.2011 - 10.2012
- Analyzed the Business requirements, Functional requirements
- Based on the requirements document, Test Scenarios, and Test Scripts were created
- Loaded and managed all test scripts Quality center along with the Requirements traceability matrix
- Used Oracle SQL Developer for running SQL scripts in RCD2 and verified whether the FO’s created are getting downloaded into the Test environment
Quality Analyst\ Business Analyst, TL
EMTEC Inc\Ebas
04.2006 - 08.2011
- Worked as Quality Analyst for UPS, NJ in ARES application
- Created automated scripts to test the ARES application using QTP
- Manually tested the ARES application and logged the defects in a defect tracking system and a daily report of the defects was sent to all the team members.
- Worked as Quality Analyst\Test Lead in DTE Energy, MI in multiple projects (AQA, IAM)
- Created the test plan, test cases and loaded them to the Quality Center
- Coordinated with an external firm (Raytheon) to create a user interactive training tool which would serve as a guide for DTE supervisors and data owners to complete their user access review
- Assisted in the user acceptance testing for the training tool
- Actively participated in pre-testing the data by using MS- Access and SQL queries
- Documentum was used for archival of the documents of the SOX Audit
- Worked as Sr. Quality analyst in PG&E, CA in multiple projects (SSN, RCD2)
Education
MBA - business administration
Missouri University
B. Sc - Mathematics
Bharathidasan University
TrichyHigher Secondary - undefined
St. Joseph’s Girls higher secondary school
TrichySkills
Databases: MY SQL server, Postgre sql, Oracle
undefinedCertification
SAP – MM certification course done
Awards and Recognitions
Won the Outstanding Leadership Award – 2025 in Boston Harbor Consulting, Won the Best Employee award – 2018 in OASYS Cybernetics, Won the Spark Award - 2021 in Infinite Computer Systems
Areas of Expertise
- 15+ Years of Experience in the area of Software Testing Functional, API, Mobile (IOS, Android), Automation testing.
- Very good Knowledge of various STLC, SDLC processes.
- Have very good exposure of the Onsite-Offsite working model.
- Experienced in test management activities of drafting Test plan, Test strategies, writing Test cases by analyzing the requirements, Test execution and Defect tracking.
- Familiar in Agile test environment, involved in daily scrum, sprint planning, executing user story and so on.
- Hands on experience of various test management tool including HP Quality Center and JIRA
- Has experience with e-commerce and online ordering application
- Experience in test management activities covering resourcing, estimation and status reports.
- Good team player and an efficient leader with strong interpersonal skills
- Willingness to take an extra mile to deliver quality product to the customer
- Strong Communication skills and an active member of the process implementation group
- Strong Knowledge on both Waterfall and Agile methodologies.
- Strong knowledge in all types of testing like Functional, Integration, Regression, Database and UAT
Timeline
Sr. Scrum Master\Project Manager
Boston Harbor Consulting
03.2022 - 07.2025
Scrum Master\Test Lead
Infinite Computer Solutions
07.2019 - 03.2022
Test Lead
Oasys Cybernetics Pvt Ltd
03.2016 - 07.2019
Sr. Quality Analyst\Team Leader
PG&E
08.2011 - 10.2012
Quality Analyst\ Business Analyst, TL
EMTEC Inc\Ebas
04.2006 - 08.2011
B. Sc - Mathematics
Bharathidasan University
Higher Secondary - undefined
St. Joseph’s Girls higher secondary school
MBA - business administration
Missouri University