K Ganapathy Subramaniam
Bengaluru
Summary
Result driven, techno-business leader with 25+ years of rich IT-Insurance expertise. Delivers value conceptualizing and successfully implementing cutting-edge technological solutions for Life and Group Insurance domain, in collaboration with business leaders and executives.
Overview
34
34
years of professional experience
Work History
Consultant
Exide Life Insurance / HDFC Life Insurance
2020.09 - Current
- Supported various Business functions viz. New Business, Policy Servicing, Finance, Audit, Agency Operations, Actuarial, Legal & Compliance, Group Business Operations, Claims (Maturity & Death) and IT Departments on various initiatives.
- Architected and developed various reporting solutions which are critical for different functions extracting necessary data from the Core Policy Administration Systems.
- Responsible for integration of Life/Asia GL Data with SAP GL for HDFC Life.
- Provided Consultancy in some of the Key integration areas when HDFC Life acquired Exide Life
- Coordinate with IIB, the analytical arm of IRDA for the Exide life Policy data set for sending data extracts on Mortality, Morbidity and Annual Data exchange
- Assisted the Finance function with various data extracts for Month-end and Year End book closure
Sr. Vice President - Data Management
Exide Life Insurance
2016.02 - 2020.08
- Set up a new function, built a high performing team, established Information Policies, Procedures and Governance
- Enabled Business Leaders across the Organization with timely access to Key Performance Metrics
- Centralized Reporting across functions and decision support through Analytical Data Marts across functions enabling slice and dice of key performance metrics and trends
- Automated reports delivery bringing significant improvement in speed and accuracy
- Delivered Dashboards integrating data from Policy Administration System, Work Flow, Document Management System and Financial Systems
- Enabled functions with a self-servicing reporting portal across applications facilitating Secure Data Delivery
- Architected a completed Financial Reconciliation Engine for key financial accounts across the Policy Administration and Financial Systems
- Assisted to enhance risk management for the New Business & Claims Underwriting functions integrating with the Quest Application from IIB
- Provided the Complete architecture and guidance for rolling out GST and Taxation requirements with very minimal spend
- Prepare the Organization for establishing a Data Lake on Big Data Platforms for future analytical requirements
Sr. Vice President - Information Technology
Exide Life Insurance
2014.03 - 2016.02
- Lead a team of 90+ people balancing between a mix of In-house and outsourced resources
- Major Technology initiatives as Head of IT :
- Successfully lead transformation of IT Services – moving to an SLA driven model by Outsourcing of IT Infrastructure Management
- Roll-out of MyConnect Portal & Mobile enablement for Sales Teams
- Enabled Microsoft Dynamics Service CRM Platform for all the Policy Servicing functionalities
- Implemented HP Extream Communications Management System managing communication to Policyholders through letters, emails and messages
- Revamped the Payment Gateway to integrate with Customer Portal and corporate website
- Integration with Policy Bazaar
- Timely product roll-outs for changing regulatory environment
- Lead many successful internal and vendor audits
- Architected a savings of more than Rs
- 3 Crores over a period of 2 years through various initiatives like License Optimization, Hardware Consolidation and Application rationalization initiatives
- Successfully managed the Brand transition phase from ING to Exide Life Insurance from a technology perspective
- Successful Technology Initiatives as Head of Applications:
- Straight Thru Processing & automated underwriting at POS
- Business Intelligence using Qlikview
- Integrate Applications with outsourced Call Center’s for IVRS and CRM
- Launch of 30+ products including complex investment products with multiple shadow funds and guarantees
- Enhanced Policy Servicing, Reinsurance and Claims functionalities (including ADDDB, Waiver of Premium, CI and Annuities)
- Automation of hierarchy management and secondary compensation calculation using Callidus for Sales Channels
- Established transparent development / deployment / approval processes in SharePoint
Regional Solutions Architect for the Business Units in Asia Pacific Region
ING Insurance Asia Pacific
2007.08 - 2009.01
- Reporting to Asia/Pacific CTO/CIO, worked with Technology Heads for Business Units in the Region assessing technology requirements based on their growth plans, developed Architecture guidelines, standards and blueprints, collaborated with Architects across the Region to promote re-use and provided consultancy in critical strategic Projects
- Implemented Logidex, a SOA governance tool for software asset management, to promote re-use across the Region
- ING Life Taiwan: Provided Architecture guidance to the in the implementation of Adminserver
- ING Life, Japan: Provided the Integration strategy between the core transaction system Life/J and the new policy administration system (Life/Asia), consultancy in implementation of Annuity payments for the Single Premium Variable Annuity Product and assistance in selection of Investment Management System, trained the IT team on Life/Asia’s Data Structures and reviewed the Operational Data store (ODS) design based on IAA’s logical model and Informatica’s Powercenter
- ING Life, Hong Kong: Provided consultancy in Life/Asia implementation reviewing the agency commission design
- ING Life, India: Solution designing for launching a guaranteed unit-linked plan
General Manager - Head Core Insurance Applications
ING Vysya Life Insurance Company Ltd.
2002.10 - 2007.07
- Joined IVL as a Business Analyst in 2000 as one of the first few employees, was responsible for System implementation of Life/Asia and rose up to higher positions fast
- Responsible for the IT strategy and services for the policy administration systems for the life and group insurance lines of business from end-to-end
- Responsible for budget projections, cost control and delivery for the transaction processing systems
- Developed and Implemented solutions by effective project management:
- Set up the Policy Admin Systems for Life and Group Business for the Greenfield Operations
- Understood and contributed to the various business processes, the different distribution channels and provided appropriate optimal solutions from time to time
- Lead and ensured the system readiness for handling the various events in a policy life cycle in compliance with the changing regulatory requirements
- Leading a team of business analysts and technical analysts in architecting
- Resource management – responsible for recruitment, technical – domain guidance, training and employee development
- Evaluated software products and was part of many make vs
- Buy decisions
Deputy Director
First Apex
2001.07 - 2002.10
- Joined as a “Senior Software Engineer” in 1998, grew up very fast in the organization to take up the leading product delivery role through hard work, demonstrated ability to understand, architect and deliver complex enhancements
- Architected the Annuity Solution to the product e-Life for handling all types of annuities
- Successfully provided Project Management, Account Management and Business Consultancy for a big insurance company in Taiwan involving development of a web-based solution to the payment modules of the LifeComm system using Java, EJBs and MQ Series
- Responsible for the maintenance and upgrades of the e-Life – Life Insurance Policy Administration system with a common complex code base across multiple clients, managing a team of 15+ resources
- Part of the pre-sales team and experienced in giving proposals and answering RFPs from various Insurance Clients
- Architected the “Net of Commissions” payment system in e-Life across all modules, allowing agents to remit money on behalf of the policy holders after taking their commissions for an insurance company in Philippines
- Architected the “Policy Level Indexation of Premiums” enhancement for an insurance company in Shanghai
- Part of the CMM Level 3 certification task team of managers contributing the SPP and SPTO KRIs
Programmer
Life Insurance Corporation of India
1990.09 - 1998.06
- Working as an analyst programmer in the divisional office
Education
MBA - Marketing
Symbiosis Institute of Distance Learning
Pune, MHPost Graduate Diploma - Computer Science
Bharathiyar University
Coimbatore, TNBachelor of Science - Statistics
Bharathiyar University
Coimbatore, TNFellow Member - Life Insurance
Insurance Institute of India
Mumbai, MHSkills
- IT Strategy
- Technology & Enterprise Architecture
- Delivery Assurance
- Data Governance
- Business Intelligence
- Life and Group Insurance domain expertise
- Vendor Management
- Managing Large Teams
- CMM, ISO, ITIL, TOGAF Frameworks
- Business Consulting
Timeline
Consultant
Exide Life Insurance / HDFC Life Insurance
2020.09 - Current
Sr. Vice President - Data Management
Exide Life Insurance
2016.02 - 2020.08
Sr. Vice President - Information Technology
Exide Life Insurance
2014.03 - 2016.02
Regional Solutions Architect for the Business Units in Asia Pacific Region
ING Insurance Asia Pacific
2007.08 - 2009.01
General Manager - Head Core Insurance Applications
ING Vysya Life Insurance Company Ltd.
2002.10 - 2007.07
Deputy Director
First Apex
2001.07 - 2002.10
Programmer
Life Insurance Corporation of India
1990.09 - 1998.06
MBA - Marketing
Symbiosis Institute of Distance Learning
Post Graduate Diploma - Computer Science
Bharathiyar University
Bachelor of Science - Statistics
Bharathiyar University
Fellow Member - Life Insurance
Insurance Institute of India
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