Khaimchand Soni

Achievements

• Onboarded 50+ Clients: Successfully brought over 50 clients into the company's portfolio across various business models & Categories, contributing to an Annual Recurring Revenue (ARR) of ~ ₹25 Crore
• Diverse Business Models: Expanded the company's service offerings by onboarding clients for multiple business models, including Subcontracting, FK Minutes, C&F (Carry & Forward), BAAS (Brand as a Seller), Alphalite, and Vendor Flex
• Category Growth: Integrated new categories like Food & Nutrition, Home Care, Batteries, Apparel, Large Appliances, etc. Into the company's portfolio, ensuring a diverse range of offerings

Key Responsibilities:

• Identifying and pursuing new business opportunities through market research, marketing, and referrals
• Generating and following up on leads, establishing initial contact with potential clients, and setting up meetings or presentations
• Managing a robust sales pipeline, tracking leads through the sales cycle, and ensuring timely follow-ups
• Understanding client's requirement in detail & Preparing and delivering business proposals
• Negotiating pricing, contracts and terms of services
• Supporting Key account management team to pluck cross-sell /Up-sell opportunities
• Working closely with account management teams to ensure client satisfaction and retention.
• Collaborating with senior management to forecast revenue and develop business development plans aligned with company goals.
• Working closely with marketing and operations teams to ensure alignment of business development efforts with overall company objectives.
• Preparing regular reports on business development activities, including client acquisition, revenue growth, and key performance metrics.
  

1) Alphalite

Achievement: Scaled up the revenue to 2x by onboarding other multiple categories i.e. Audio, Apparel, Electronics Large, Toys etc.

• Aligning Monthly business projections with FK Category teams
• Tracking IB/OB Data and Projection vs achievement %
• Highlighting the Non-moving/Slow-moving inventory stuck to increase the space turnover ratio
• Managing day to day operational activities in coordination with the supply chain team i.e. Unloading, GRN, Putaway, Order management, Site level order capacities etc.
• Coordination with finance team regarding raising invoices and payment collection

2 ) Crompton - B2B Warehousing & Fulfillment - Pilot Run

Achievement : Successfully completion of Pilot Run resulting into expansion of the project in other geographies

• Led and supervised the pilot run of Crompton for B2B Warehousing & Fulfillment operations on Amazon & Flipkart
• Oversaw day to day activities related to fulfillment i.e. PO Acceptance, Appointment booking, Stocks availability, Fulfillment, Fill Rates , Dispatches, billings etc.
• Minimized return% of the brand during inbound by 3x
• Achieved 1.25x better fill rates on platforms and opened up other revenue streams for the brand by taking them live on marketplaces as a seller which today is contributing to ~60 Cr Annually and driving sales from some torso & tail end categories/SKUs

• Managed an annual portfolio of ~80 Cr in BAU and ~200 Cr in Festive.
• Managed Cloudtail-Amazon portal, handled purchase orders (POs), price verification, and acceptance through Vendor Central.
• Oversaw procurement from brands, raised PO requests to the purchase department, and managed daily billings to Cloudtail.
• Scheduled appointments with Cloudtail Fulfillment Centers (FCs) through Vendor Central and ensured smooth alignment with warehouse operations.
• Ensured timely procurement and supply to ensure fill rates, and to avoid stocks getting piled up.
• Coordinated closely with brands, warehouse teams, and Cloudtail representatives.
• Planned monthly sales targets in alignment with brands and category points of contact.
• Managed inbound and outbound planning and coordinated with the central operations team to allocate capacities accordingly.
• Handled customer escalations from Amazon, ensuring timely resolution and customer satisfaction.
• Reconciled payments with Cloudtail and managed debits related to returns (RTV/RTO), customer return debits, and inventory losses.
• Used Vendor Central to generate reports, raise disputes, cases, and update costs as needed.
• Coordinated with Cloudtail to take up new APOBs, provided necessary documentation and support.
• Provided reports to brands as per their requirements and monitored key metrics for business alignment.

• Played a key role in the implementation of the Pradhan Mantri Bhartiya Janaushadhi Pariyojana scheme.
• Monitored and managed the growth of the Pradhan Mantri Bhartiya Janaushadhi Pariyojana (PMBJP) in 6 states across India.
• Worked with the Finance team to reconcile accounts with distributors and claims settlement.
• Ensured timely processing of orders and claims.
• Coordinated with field staff across India for opening new Janaushadhi Kendras (PMBJKs) and achieving sales targets.
• Managed data for sales, incentives, and claims (Expiry, NOSQ) across India using SAP.
• Conducted follow-ups on collections and coordinated with distributors for claim settlements.
• Prepared presentations and organized seminars to spread awareness about the PMBJP scheme.