Khaja Ali Baig
International city,MH
Summary
Dynamic Sales Supervisor at Bayara with a proven track record of exceeding sales targets and enhancing customer satisfaction. Skilled in sales strategy development and effective coaching, I fostered a high-performing team that consistently achieved goals. Developed strong client relationships, driving repeat business and revenue growth through exceptional service and targeted training initiatives.
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Bayara
01.2020 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Education
Bachelor of Arts - English Literature
Sultan-ul-Uloom
Mehdipatnam, India03-2019
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Sales team assistance
- Sales training
- Store appearance and merchandising
- Goals and performance
- Sales coaching
- Sales reporting
- Inventory control
- Staff management
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Arabic
Elementary (A2)
Urdu
Advanced (C1)
Timeline
Sales Supervisor
Bayara
01.2020 - Current
Bachelor of Arts - English Literature
Sultan-ul-Uloom
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