Khalandar
Bangalore
Summary
Seeking a responsible and carrier-oriented opportunity in reputed organization that could utilize my knowledge and ability in a competitive environment for the development of organization as well as my career.
Overview
8
8
years of professional experience
Work History
Process Lead (Vs.1.1) Customer Masters
Bayer
01.2023 - Current
- Lead a team of 17 members, overseeing master data governance for customers, vendors, employees, intercompany, plant master data and Hands on experience on E2E S2P process
- Manage and enforce the master data governance framework, ensuring that processes, rules, and blueprints are consistently maintained and up-to-date
- Drive continuous improvement initiatives focused on process efficiency and data quality enhancement
- Possess hands-on experience with MDG-C, MDG-S, SAP HANA, and P08 Finance
- Implement MDG-C and MDG-S for both customer and vendor master data within GBS and local master data teams
- Set goals and conduct performance reviews for team members, fostering development, coaching, career progression, and retention
- Facilitate Individual Development Plan (IDP) discussions with team members
- Manage Key Performance Indicators (KPIs) and maintain effective communication with stakeholders
- Oversee stakeholder management and engagement
- Manage internal audits, including ICS and IFSC, as well as external audits
- Lead process automation and standardization initiatives, executing value-added goals
- Lead both onsite and virtual transitions
- Support the Master Data Global Process Owner (GPO) on master data project initiatives for customer master data globally
- Drive process efficiency projects within Master Data Customers
- Assist team members in setting and achieving their goals
- Support Customer and Vendor Master Data GPO in managing stakeholder networks, collaborating with global master data owners, GBS, and IT teams
- Supported the GPO in mapping customer master transitions for the APAC region for MDG-C and MDG-S
- Onsite Transition experience: Part of onsite transition customer master India – Mumbai
- Participated in global master data workshop held in Germany for 2 weeks
- Transition experience virtual: Independently Lead more than 16+ transitions from different countries (Italy, France, Belgium Netherlands Luxemburg, Greece and turkey from Barcelona, Morocco, Austria, South Africa and APAC regions with Minimal support of Projects team
- Hands on experience in both onsite and virtual transitions
- Identified process improvement opportunities by analyzing existing processes and developing new solutions.
- Developed and implemented process related projects, initiatives and programs to improve operational efficiency.
- Monitored performance of processes to ensure they are meeting the established standards and goals.
- Collaborated with stakeholders across the organization to identify potential process improvements.
- Facilitated cross-functional meetings to discuss current process status and future objectives.
- Conducted research on best practices in order to develop innovative solutions for process optimization.
- Maintained up-to-date documentation on all aspects of assigned processes.
- Ensured compliance with applicable laws and regulations related to processes within the organization's scope of work.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
Sr. Subject matter expert Master Data (COE- Global)
Bayer
01.2022 - 12.2023
- Establish one data quality measurement, quality matrix & reporting dashboard and enforce adherence for Customer masters Globally
- Ensures adherence of global data standards, data maintenance processes & business rules (incl
- Quality & compliance)
- Be responsible & promote global improvement projects related to data quality and process automation framework
- Supports data stewards & MDM office in planning, executing, and delivering accelerator initiatives in small dynamic project environments for Customer masters
- Support transitions from countries to service centres & Develop network across all COE dimensions
- Preparation and analysis of master data reports, managing master data authorizations issues (request authorization changes), preparation and run of master data mass uploads, support global master data cleansing activities
- Drive documentation, training, monitoring, and reporting of data contents & Drive business knowledge build-up in SSCDN through Accelerator initiatives, manage changes, change communication, user training
- Completed transitions for Customer master process for Morocco, Austria, South Africa from regions
- Successfully completed Onsite transition for Customer master process for India region from Mumbai
- Participated in Global customer master data- Crop science workshop held at Monheim Germany
- Drive data cleansing, simplification, harmonization, automation of Customer masters
- Green Audit for VMD and CMD process
Subject matter expert MDM
Bayer
11.2020 - 12.2021
- To ensure that the team exceeds the TAT and Accuracy on the assigned volumes with proper production planning
- To develop a strong control mechanism of MDM processes by conducting regular Process Reviews and take complete ownership of the processes, identify gaps and help the team to fix it proactively
- Be part of Customer engagement through regular catch ups and ensure team and self-respond to all queries within 24 hours
- Ensure no audit observations on the processes by ensuring to document all process followed and implement & Review of Control Framework
- To develop strong training plan for new joiners & cross trainings and backups creation plan
- Sharing Process improvement ideas through PRISM, other forums etc and support team in completing the value-added projects
- To ensure all reporting's are done on time and reviewed like Metrics, Productivity, etc
- Supporting in preparation of metrics reporting, Internal and external audit
- Completed transitions for Customer master process for Italy, Belgium Netherlands Luxemburg, Greece and turkey from Barcelona and regions
Senior Process Associate – MDM Team
Bayer
04.2019 - 11.2020
- Handling Creation, changes, Blocking and unblocking of Vendors, Growers, Employees and Customers
- Handling Generic mailbox, resolve customer queries and replying with in TAT
- Allocation of work to team members on daily basis
- Maintaining maximum customer centricity by ensuring quality and timely turn around
- Running and providing Various reports as per business requirements
- Providing training to new hires in the team for MDM process
- Handling calls with country for resolving queries
- Ensure to handle FCPA checks Validation of QC report and Audit reports
- Handling monthly QC for all masters
- Preparing 18 months inactive report of customers and growers
- Reviewing error long and providing refresher trainings for existing team
- Performing Accurate QC on sample extracted and long errors on daily basis
- Supporting in preparation of metrics reporting, Internal and external audit
- Completed transition for vendor master process for L- Bayer from Poland centre
Process Associate – Accounts payable
Monsanto Holdings Pvt. Ltd.
07.2016 - 03.2019
- Validating, Processing and Postings of P.O
- & Non-P.O
- Vendor invoices in SAP system
- Reversals and Rebooking of P.O
- And Non-P.O
- Invoices
- Handling Invoice processing for major countries viz – Switzerland, Romania, Italy, Turkey Luxembourg and Slovakia
- Handling customer queries and resolving all problems for the same
- Maintaining maximum customer satisfaction by ensuring quality and timely turn around
- Preparing daily report and sharing with internal team members
- Providing training to new hires in the team for read soft & invoice processing
- Handling calls with country for resolving queries
- Preparing accruals report on monthly basis & sharing with external customers for EME countries
- Supervising all the read soft activities & helping new team members for exception handling
- Looking after internal & external communication
- Actively involved in team building & off-site events
- Knowledge about P2P (Procure to Pay) Cycle
Education
M.com -
Presidency college
Bangalore01.2016
B.com -
AES national college gowribidnur
gowribidnur01.2014
Skills
- Relationship and networking
- Flexibility
- People management
- Collaboration and Connect
- Agile
- Be courage and empower others
- Planning and prioritizing
- Managing complexity
- Customer centricity
- SQL
- VBA SAP Scripting
- Power BI
- Six Sigma Green belt
Technicaltoolsexperience
- SAPHANA
- SAP- P08
- MDG-C and MDG-S
- SSF
- Sales force
- CMC tool
- Outlook/MS office
Recognition
- Certified Operation excellence for exceeding productivity- 2nd Quarter FY17.
- Appreciation from EME transport manager for Reducing backlog invoices.
- Top performer awarded for Q3 FY 20.
Projectssummerinternship
A Comparative Study on Financial Performance of Pharmaceutical Industry with reference to CIPLA Ltd, 2016
Personal Information
- Date of Birth: 05/15/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Playing cricket
- Swimming
Projects
Freight invoice process streamlining. Automated bulk creation, changes, blocking and unblocking for Vendors, grower, and Customers. Implemented Quality rules to maintain accurate data in masters.
Languages
English, Kannada, Telugu, English, Kannada, English, Kannada, Hindi, Telugu, Urdu
Timeline
Process Lead (Vs.1.1) Customer Masters
Bayer
01.2023 - Current
Sr. Subject matter expert Master Data (COE- Global)
Bayer
01.2022 - 12.2023
Subject matter expert MDM
Bayer
11.2020 - 12.2021
Senior Process Associate – MDM Team
Bayer
04.2019 - 11.2020
Process Associate – Accounts payable
Monsanto Holdings Pvt. Ltd.
07.2016 - 03.2019
M.com -
Presidency college
B.com -
AES national college gowribidnur
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