Summary
Overview
Work History
Education
Skills
Timeline
Generic
Khalid Ahmed

Khalid Ahmed

Pickering

Summary

An active member of The International Institute of Business Analysis (IIBA) skilled in coordinating cross-functional teams to deliver effective solutions. Strong analytical skills, critical thinking, and problem-solving abilities with a deep understanding of business processes and proficient industrial support. Consistently achieves individual and team-based business goals using Microsoft tools for database management and detailed reporting. Experienced in organizing successful community events to foster engagement. Fluent in English, Urdu, and Hindi.

Overview

9
9
years of professional experience

Work History

Branch Access & Attestation Analyst

TD Bank Financial Group
12.2018 - Current
  • Lead Branch Access & Attestation Analyst, driving strategic initiatives and ensuring compliance with access protocols for 32,000+ employees
  • Championed change management initiatives and conducted strategic analysis to resolve business challenges
  • Developed and communicated business and access processes through clear data and process models
  • Collaborated across multiple lines of business to align processes with organizational policies
  • Identified and resolved problems through root cause analysis and research
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals

Financial Services & Investment Consultant

TD Bank Financial Group
03.2016 - 12.2018
  • Advised high-value customers on banking and investment products, consistently exceeding sales targets
  • Provided legendary customer service by fostering trust and ensuring accuracy in all transactions
  • Actively participated in performance management and coaching sessions to enhance team performance

Candidate Member of Parliament

Don Valley East
06.2015 - 10.2015
  • Led a successful campaign, communicating government policies and resolving community issues
  • Organized and managed campaign operations, overseeing a large team and implementing strategic plans

Education

Certificate Program For Business Analysis -

International Institute of Business Analysis
Toronto
04.2001 -

Certificate For Investment Funds -

Canadian Securities Institute
Toronto
04.2001 -

Diploma - Social Service Worker

Seneca College
Toronto
04.2001 -

Skills

PAK Seniors Forum

  • Facilitated meaningful discussions with seniors on pertinent social and political issues affecting their demographic

  • Advocated directly with government leaders to enhance Canada's pension plan and safeguard public healthcare funding

  • Orchestrated charity events aimed at raising awareness and support for the humanitarian crisis in Syria and around the globe

TNO Youth center

  • Educated youth on physical and social needs, promoting international understanding and peace

  • Built healthier communities through friendship and service initiatives

  • Organized youth events such as basketball games, cricket matches, and barbecues, while supporting South Asian arts and entertainment in the local community

John Howard Society of Toronto

  • Assisted in intake processes for clients dealing with mental health and addiction challenges

  • Conducted intake and exit interviews as part of the PAR program, ensuring client agreements and confidentiality

  • Provided active support to co-facilitators during PAR groups, contributing to daily operations, including member interaction, socializing, and facilitating group participation, and assisting clients with written assignments

Seneca College Continuing Education Student Advisory Board

  • Regularly attended meetings with Advisory Board Members to actively contribute to positive changes benefiting students

  • Played a pivotal role in fostering student development through hands-on training in confidence-building and resource management

Timeline

Branch Access & Attestation Analyst

TD Bank Financial Group
12.2018 - Current

Financial Services & Investment Consultant

TD Bank Financial Group
03.2016 - 12.2018

Candidate Member of Parliament

Don Valley East
06.2015 - 10.2015

Certificate Program For Business Analysis -

International Institute of Business Analysis
04.2001 -

Certificate For Investment Funds -

Canadian Securities Institute
04.2001 -

Diploma - Social Service Worker

Seneca College
04.2001 -
Khalid Ahmed