Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Hi, I’m
KHAMRUNNISA SHARIF
Mumbai
Summary
Overview
14
years of professional experience
1
Certification
Work History
Saraswat Bank
Retail Banker
08.2010 - Current
Job overview
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers
- Complete documentation for new accounts in alignment with bank policies and procedures
- Complete documentation for different types of loan i.e
- Car loan, housing loan, education loan in alignment with bank policies and procedures
- Supported and managed promotional activities to increase bank exposure and reputation in local community
- Identified and resolved complex client service issues to deliver exceptional customer service
- Handle different department like cash department, fixed deposit department, savings/current department, digital department and assisted customers with account inquiries, deposits, withdrawals, transfers, loan applications and other transactions as needed.
Education
Indian Institute of Banking
C.A.I.I.B
12.2013
University Overview
SNDT University
Bachelor's Degree in Commerce
12.2008
University Overview
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Credit analysis
- Customer Education
- Fraud prevention
- Branch operations
- Cash Handling
- Investment advising
- Consumer Banking
- Financial product knowledge
- Account Retention
- Account Security
- Data Entry
- Payment Processing
Accomplishments
Accomplishments
- Achieved Target by completing yearly sales with accuracy and efficiency.
- Supervised team of 5 staff members.
- Documented and resolved KYC related Data work which led to smooth transaction for the clients.
Certification
Anti Money Laundering and Know your customer (AML KYC)
Languages
English
Hindi
Marathi
Timeline
Retail Banker
Saraswat Bank
08.2010 - Current
Indian Institute of Banking
C.A.I.I.B
SNDT University
Bachelor's Degree in Commerce
Anti Money Laundering and Know your customer (AML KYC)
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