KHARAK SINGH RAWAT BUTOLA
Dehradun,UT
Summary
Accomplished Sr. Bar Tender from Hotel Star Wood, Tyagi Road, adept in expert mixology and exceptional customer service, significantly enhancing customer satisfaction. Proven leader in logistics and catering, driving operational efficiency and fostering strong client relationships. Skilled in cleanliness standards and interpersonal abilities, consistently achieving and surpassing set goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
14
14
years of professional experience
Work History
Sr. Bar Tander
Hotel Star Wood, Tyagi Road.
Dehradun
04.2023 - Current
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both staff and patrons.
- Team Leader in Catering Field,
Kumar Catering In Dehradun
Dehradun
01.2012 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Event and Out Door Bar Tander
Sathi Group, Dehradun
Dehradun
04.2017 - 03.2023
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
- Improved tender response rates by tailoring proposals to client needs and requirements.
- Developed persuasive executive summaries, highlighting key strengths and differentiators to set our bids apart from competitors.
- Implemented robust quality assurance measures within the bidding process to minimize errors and enhance submission quality.
- Maintained a high level of compliance in all submissions by adhering to strict guidelines and regulations.
Sr. Logistics Executive
Frog Cell Sat Ltd.
Mohabbewalla. Dehradun
02.2010 - 09.2019
- Established robust performance metrics for monitoring supply chain effectiveness, enabling data-driven decision-making across all levels of the organization.
- Implemented rigorous process improvement initiatives, driving operational efficiency and reducing overall logistics costs.
- Led cross-functional teams to successfully complete complex logistics projects within tight deadlines, ensuring customer satisfaction.
- Negotiated long-term contracts with international freight forwarders, securing competitive pricing structures and reliable transit times for shipments.
Education
12th Pass From Govt. Inter Collage
Greur. Tharali. Chamoli, ( Uttrakhand )Skills
- Cleanliness standards
- Interpersonal abilities
- Bar Equipment Maintenance
- Expert Mixology
- Advanced Cocktail Knowledge
- Alcohol Safety Compliance
- Customer Service
Timeline
Sr. Bar Tander
Hotel Star Wood, Tyagi Road.
04.2023 - Current
Event and Out Door Bar Tander
Sathi Group, Dehradun
04.2017 - 03.2023
- Team Leader in Catering Field,
Kumar Catering In Dehradun
01.2012 - Current
Sr. Logistics Executive
Frog Cell Sat Ltd.
02.2010 - 09.2019
12th Pass From Govt. Inter Collage