Khari-Nissa Dexter
Crawfordsville
Overview
7
7
years of professional experience
Work History
OP1
Penguin Random House
Crawfordsville
10.2020 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Sales Associate/Lead Key Holder
Dollar General Store
Darlington
02.2018 - 08.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Organized store by returning merchandise to proper areas and restocked displays.
- Collected payments and provided accurate change.
- Provided accurate information about products, prices and services.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Assisted customers with product selection, sizing and styling.
- Assessed customer needs to provide assistance and information on product features.
- Bagged or packaged purchases and wrapped gifts.
- Organized stockroom shelves according to size, color or style.
- Received and displayed product shipments on store retail shelves upon delivery.
- Greeted customers to determine wants or needs.
- Processed credit card transactions quickly and securely.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers and provided exceptional customer service.
- Prepared merchandise for purchase or rental.
Education
High School Diploma -
Crawfordsville Sr. High School
Crawfordsville, IN05-2015
Skills
- Social perceptiveness
- Customer service
- Customer relations
- Training & Development
- Problem resolution
- Problem-solving
- Verbal communication
- Written communication
Timeline
OP1
Penguin Random House
10.2020 - Current
Sales Associate/Lead Key Holder
Dollar General Store
02.2018 - 08.2020
High School Diploma -
Crawfordsville Sr. High School