Kheevanreet Singh

• Verified and noted count and condition of cargo received.
• Implemented innovative tracking systems to ensure timely and accurate shipment updates for clients.
• Maintained compliance with federal regulations by closely monitoring carrier performance and maintaining accurate documentation.
• Contacted existing customers to update accounts and confirm deals.

• Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
• Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
• Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
• Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.

• Protected public health by identifying prohibited food products during agricultural inspections, preventing the spread of harmful diseases or pests.
• Assisted in the development of comprehensive training programs for new customs officers, improving overall team performance and expertise.
• Conducted risk assessments on incoming shipments, prioritizing those requiring further examination based on potential threat levels.
• Safeguarded economic interests by monitoring compliance with trade agreements, identifying potential violations, and initiating appropriate enforcement actions.

• Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
• Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
• Developed and maintained strong customer relationships, providing exceptional service and advice.
• Educated customers on features and benefits of banking products and services.

• Directed dispatching, routing, and tracking of 10 fleet vehicles.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Maintained updated and detailed records of calls in physical and electronic database.

• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Managed employee disputes by employing conflict resolution techniques.

Tracked delivery progress to identify possible delays and provide real-time updates to customers.

• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Generated reports to track deliveries and maintain proper records and documentation.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.