Kheevanreet Singh
Dispatcher
Ludhiana
Summary
Dynamic Dispatch Manager with 5 years of experience supervising dispatch staff to coordinate service and deliveries. Proactively adjusts service to maximize on-time performance and productivity. Demonstrates effective use of scheduling software, telephone, and data analysis skills to track, trend, and take action to effectively manage dispatch support implementation while coaching team members toward improvement. Experienced banking professional with superior attention to detail and a highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
4
4
years of professional experience
3
3
Languages
3
3
Years of Professional experience as Advocate
Work History
Dispatch Manager
Pro Haulerz Transport Inc
12.2022 - Current
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
Banker
ICICI Bank
01.2024 - 12.2024
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Dispatcher
Trans Haulerz Group
12.2023 - 06.2024
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Team Manager
Flipkart Warehouse
06.2023 - 12.2023
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
Dispatcher
TNF CORPORATION INC
12.2020 - 12.2022
- Directed dispatching, routing, and tracking of 3 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Bachelor in Law - LAW
04.2001 -
Bachelor of Arts -
04.2001 -
No Degree - Diploma in Hardware & Networking
04.2001 -
Skills
Daily reports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Timeline
Banker - ICICI Bank
01.2024 - 12.2024
Dispatcher - Trans Haulerz Group
12.2023 - 06.2024
Team Manager - Flipkart Warehouse
06.2023 - 12.2023
Dispatch Manager - Pro Haulerz Transport Inc
12.2022 - Current
Dispatcher - TNF CORPORATION INC
12.2020 - 12.2022
Guru Nanak Dev University - Bachelor in Law, LAW
04.2001 -
Guru Nanak Dev University - Bachelor of Arts,
04.2001 -
Advance Information In Early Chilhood Care & Edu - No Degree, Diploma in Hardware & Networking
04.2001 -
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