KHEMENDRA WELTURE
PUNE
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Floor Manager
VIJAY SALES (INDIA) PVT LTD
PUNE
03.2019 - Current
- Assessed team member performance and developed improvement plans for weak points.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Created daily work schedules for staff members according to the needs of the business.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
- Followed up with existing customers to generate new prospective buyers through referrals.
Assistant Manager
LOUIS PHILIPPE (FACTORY OUTLET)
PUNE
03.2018 - 02.2019
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
Sales Associate
ARROW (FACTORY OUTLET)
PUNE
03.2017 - 03.2018
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Demonstrated product features and benefits for customers' needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ticketed, arranged and displayed merchandise to promote sales.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers with product selection, sizing and styling.
Sales Associate
WRANGLER (FACTORY OUTLET)
PUNE
01.2016 - 02.2017
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers to determine wants or needs.
- Organized stockroom shelves according to size, color or style.
Education
MBA - Marketing Management
MANIPAL UNIVERSITY JAIPUR
PUNE02-2024
Bachelor of Commerce - Banking and Finance
PRAGNYA COLLEGE OF MANAGEMENT AND COMPUTER STUDIES
PUNE04-2021
Skills
- Patron satisfaction
- Employee schedule management
- Department management
- Point of sale systems
- Product presentation
- Policy enforcement
- Scheduling and planning
- Customer relations
- Inventory management
- Stock management
- POS systems
Languages
Hindi
First Language
English
Elementary (A2)
A2
Affiliations
ACADEMIC PROJECT :
- Competative Market & Strategic Analysis of Panasonic in Air conditioner segment
- Marketing strategy of ACC ltd
Accomplishments
- FOUR TIMES BEST PERFORMER OF THE WEEK
- TWO TIMES FESTIVE SEASON CATEGORY ACHIVEMENT AWARD
Certification
- FUNDAMENTALS OF DIGITAL
- GOOGLE DIGITAL MARKETING CERTIFICATION
Timeline
Floor Manager
VIJAY SALES (INDIA) PVT LTD
03.2019 - Current
Assistant Manager
LOUIS PHILIPPE (FACTORY OUTLET)
03.2018 - 02.2019
Sales Associate
ARROW (FACTORY OUTLET)
03.2017 - 03.2018
Sales Associate
WRANGLER (FACTORY OUTLET)
01.2016 - 02.2017
MBA - Marketing Management
MANIPAL UNIVERSITY JAIPUR
Bachelor of Commerce - Banking and Finance
PRAGNYA COLLEGE OF MANAGEMENT AND COMPUTER STUDIES
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