Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Timeline
Generic

KHEMESH MEENA

Palam Colony

Summary

Dynamic MIS Manager with a proven track record at Reinvent Agrochain Pvt Ltd, excelling in supply chain management and data analysis. Expert in advanced Excel and ERP systems, I drive operational efficiency and foster team collaboration, consistently identifying and resolving inefficiencies to enhance performance and compliance.

Overview

4
4
years of professional experience

Work History

MIS Manager - Operations & Administration

Reinvent Agrochain Pvt Ltd (ZEVO India)
11.2023 - Current
  • Support supply chain and logistics planning with real-time MIS inputs.
  • Monitor product movement across locations (from source to warehouse to customer).
  • Ensure proper documentation, billing, and dispatch processes are aligned with SOPs.
  • Identify operational inefficiencies and implement corrective actions.
  • Supervise administrative functions such as vendor coordination, asset management, office supplies, and compliance documentation.
  • Manage staff attendance, leave records, and coordinate with HR/payroll as needed.
  • Support facility operations and ensure smooth day-to-day functioning of offices/warehouses.
  • Track licenses, agreements, and statutory renewals related to the business.
  • Key Tools & Software Used: MS Excel (Advanced) - VLOOKUP, Pivot Tables, Dashboards, Macros, Google Sheets, PowerPoint, ERP/CRM systems, Email Communication Tools, Admin & Inventory Management Software

MIS Assistant Manager

Ram Fincorp Pvt Ltd
07.2022 - 10.2023
  • Tracked disbursements, repayments, overdue accounts, and NPA (non-performing asset) data.
  • Maintained customer repayment history and EMI schedules for audit readiness.
  • Assisted collection teams with real-time borrower data and overdue alerts.
  • Worked with Operations, Sales, Credit, and Collection teams to ensure smooth data flow and process compliance.
  • Coordinated with IT to troubleshoot MIS system or CRM-related issues.
  • Required Skills: Strong communication and negotiation skills, Empathy and problem-solving attitude, Basic financial and loan knowledge (EMIs, interest rates, etc.), CRM tools and call center systems familiarity.

MIS Assistant Manager

Creditas Solution Pvt Ltd
09.2021 - 06.2022
  • Negotiate payment terms, installment plans, or settlements based on company policy.
  • Offer restructuring plans for loans (EMI breaks, revised schedules, etc.).
  • Provide support to resolve disputes or grievances related to loans or credit cards.
  • Maintain accurate records of customer interactions and repayment agreements.
  • Ensure all actions comply with regulatory guidelines (e.g., RBI norms).
  • Keep documentation for any legal follow-up if required.

Operator Tele Collection

Home Credit India Pvt Ltd
09.2021 - 09.2021
  • Analyzed Management Information Systems (MIS), service reports, and field team conservation reports to formulate actionable plans for performance improvement.
  • Oversaw the collection of CD, TW, and PL cases through calls and field pickups, ensuring targets were met consistently.
  • Monitored high-aging and escalated cases, coordinating with relevant teams to address issues promptly and efficiently.
  • Prepared and reported various operational MIS using MS Excel, providing critical insights to drive operational performance.

Education

Bachelor of Arts (BA) -

Delhi University

Higher Secondary Certificate (12th Grade) -

CBSE Board

Secondary School Certificate (10th Grade) -

CBSE Board

Skills

  • Excel proficiency and data analysis
  • Reporting and dashboard creation
  • Pivot table development
  • Supply chain management and vendor relations
  • Data management solutions
  • Team collaboration and enterprise resource planning
  • Microsoft Excel
  • ERP systems
  • Supply chain management
  • Data analysis

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Languages

Hindi
First Language
English
Beginner
A1

Timeline

MIS Manager - Operations & Administration

Reinvent Agrochain Pvt Ltd (ZEVO India)
11.2023 - Current

MIS Assistant Manager

Ram Fincorp Pvt Ltd
07.2022 - 10.2023

MIS Assistant Manager

Creditas Solution Pvt Ltd
09.2021 - 06.2022

Operator Tele Collection

Home Credit India Pvt Ltd
09.2021 - 09.2021

Bachelor of Arts (BA) -

Delhi University

Higher Secondary Certificate (12th Grade) -

CBSE Board

Secondary School Certificate (10th Grade) -

CBSE Board

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KHEMESH MEENA