Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
KHEM SINGH GURJAR

KHEM SINGH GURJAR

Jaipur

Summary

Senior Process Executive experienced in balancing customer service and support objectives with innovative process improvement and execution. Skilled in Mortgage servicing, research and aggregating data insights. Client-focused and solutions-oriented with strong analytical mindset to deliver product value proposition.

Overview

7
7
years of professional experience

Work History

SENIOR PROCESS EXECUTIVE

Infosys BPM
09.2020 - Current
  • Working in mortgage loans using documents and servicing experts
  • Verifying Loan servicing and and investor in loan and process them.
  • Generated monthly metric reports, interpreted results and developed processes and solutions
  • Communication with clients regarding requester to provide details.
  • Preparing daily production details and other domain detail.
  • Trained to new employees.

Senior Associate

Shree Dev Credit Co-operative Society
09.2018 - 09.2020
  • Personal loan, Home loan and SME consumer loans and term loans for short and long terms.
  • Customer Handling experts.
  • Resolved problems, improved operations and provided exceptional service.
  • Expert in loan recovery and settlements loans with customer satisfaction

Assistant Branch Head

Manappuram Finance
02.2017 - 01.2018

• Managed day-to-day operations of branch.

• Maintained friendly and professional customer interactions.

• Examined customer loan applications for loan approvals and denials.

  • Managed branch cash position with optimal limits on cash drawers and vault.
  • Engaged employees in business processes with positive motivational techniques.
  • Consulted customers to boost product sales and services.

Education

B.Tech -

RCERT
Jaipur
06.2014

High School Diploma -

BSER AJMER
Jaipur
2007

Secondary -

BSER AJMER
Jaipur
2004

Skills

  • Experience with software programs related to mortgage loan
  • Excellent oral and written communication skills
  • Good customer service and interpersonal skills
  • Organization and time-management skills
  • Ability to follow strict deadlines
  • Capability to explain technical concepts simply

Accomplishments

  • Achieved R&R award by completing targets with accuracy and efficiency
  • Received I star for doing best performance in team

Additional Information

  • Father’s Name :- Ram Dayal Gurjar
  • Date of Birth: - January 01, 1990.
  • Marital status: - Married
  • Address :-
  • D/10/15 Chenab Apartment
  • Sec - 28 , Pratap Nagar
  • Jaipur. 302033

Timeline

SENIOR PROCESS EXECUTIVE

Infosys BPM
09.2020 - Current

Senior Associate

Shree Dev Credit Co-operative Society
09.2018 - 09.2020

Assistant Branch Head

Manappuram Finance
02.2017 - 01.2018

B.Tech -

RCERT

High School Diploma -

BSER AJMER

Secondary -

BSER AJMER
KHEM SINGH GURJAR