Summary
Overview
Work History
Education
Skills
Timeline
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Khili Maya Sunuwar Dumjan

Abu Dhabi

Summary

Dynamic sales professional with a proven track record at Annapurna Hyper Market, excelling in customer relationship management and sales strategy. Adept at analyzing customer feedback to enhance product offerings, I effectively resolved complaints and built lasting client relationships, driving business growth and ensuring high levels of customer satisfaction.

Overview

5
5
years of professional experience

Work History

House Keeping

Cleaner
Abu Dhbai
01.2025 - Current
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Scrubbed walls to remove scuff marks or stains.
  • Emptied wastebaskets and replaced liners.
  • Replaced air filters on heating and ventilation systems.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Emptied trash cans and replaced liners as needed.
  • Swept sidewalks and driveways of debris.

Sales Person

Annapurna Hyper Market
Sagarmatha Path, Butwal 32907, Nepal
01.2020 - 12.2022
  • Generated new business opportunities through cold calling campaigns.
  • Resolved customer complaints promptly and efficiently.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Maintained accurate records of customer interactions and transactions.
  • Advised customers on the latest product features and benefits.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Provided personalized service to build relationships with customers.
  • Monitored inventory levels and placed orders as needed.
  • Educated customers about products and services offered by the company.

Education

MS-CIT - Computer Course

MS-CIT
MS-CIT Course Of Nepal Institute
07-2024

High School Diploma -

Shahid Smarak College
Nepal
03-2024

Skills

  • Data analysis
  • Technical troubleshooting
  • Software development
  • Customer relationship management
  • Inventory management
  • Sales strategy
  • Effective communication
  • Problem solving
  • Cross-selling products and services
  • Reference selling

Timeline

House Keeping

Cleaner
01.2025 - Current

Sales Person

Annapurna Hyper Market
01.2020 - 12.2022

MS-CIT - Computer Course

MS-CIT

High School Diploma -

Shahid Smarak College

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Khili Maya Sunuwar Dumjan