Results-driven professional with 4+ years of experience in Talent Acquisition, Recruitment, Sales, and Operations. Proven track record of delivering high-quality results, with expertise in client management, customer support, vendor management, document verification, lead generation, team management, and communication.
- Provided counseling to students and employees on courses and offered guidance
- Allocated work to telecallers and conducted daily brief meetings
- Trained new hires on product knowledge and sales pitch
- Generated leads through cold calling and social media marketing
- Handled administrative tasks and maintained recruitment cycle for Junior BDAs
- Sourced and headhunted profiles from LinkedIn
- Screened resumes and application forms
- Scheduled interviews and updated job ads on job boards, careers pages, and social networks
- Maintained accurate employee records with new hire information
- Conducted parent-mentor sessions via face-to-face and video calls
- Engaged with enrolled students daily to address their concerns and difficulties
- Explained admission procedures and courses to prospective students and parents through various channels
- Supported students throughout the admission process, ensuring successful conversions and achieving performance goals
- Reviewed student applications for eligibility and academic qualification
- Participated in the decision-making process for student admissions
- Prepared and presented applicant reports to college management
- Coordinated with students, parents, colleagues, and external agencies for admission activities
- Resolved problems faced by students regarding admission
- Managed FMCG warehouse operations, including stock orders and problem resolution
- Ensured efficient roster preparation and task allocation to staff
- Discussed and solved staff issues, ensuring high performance standards
- Allocated resources effectively to meet delivery schedules
- Reported to management in a timely manner