Result-oriented individual with a proven track record at Alubond DACS India Pvt. Ltd & Kristal.AI enhancing operational efficiency and exceeding customer expectations. Skilled in maintaining investor relations and private equity, with a knack for leveraging microsoft office and other softwares for data interpretation. Achieved significant improvements in operations and investment portfolio growth, demonstrating exceptional communication and analytical skills.
Alubond India is a manufacturer and seller of Aluminium Composite Panels (ACPs) having global presence in more than 8 countries.
1. Enhanced factory efficiency by implementing lean
manufacturing principles and optimising production
processes.
2. Achieved on-time delivery of products by closely
monitoring production schedules and coordinating with
various departments.
3. Implemented quality assurance measures that resulted
in consistently meeting or exceeding customer
expectations.
4. Aid in Purchase Department to ensure best quality raw materials being procured at the factory.
5. Successfully aided in backward integration of ACPs through procurement, installation and commissioning of two heavy machine lines.
Kristal.AI is a wealth-management platform catering to Global HNI's and Retail clientele offering investment opportunities in the global market.
1. Liaised with large multi and single family offices to
build their investment portfolios.
2. Heading Residency by Investment Program initiatives
within Kristal.AI network of clients and family offices.
3. Operationally handling Singapore Variable Capital
Company(VCC) structure and acquiring new clients to
register sub-funds.
4. Content creation for various marketing related campaigns and webinars. Data interpretation through multiple softwares.
5. Improved operations through consistent
communication and proactive reach within the team.
1. Trained expertise in software platforms such as Zendesk and MixPanel for ticket management and data analysis.
2. Tracked key metrics and developed spreadsheets and data models.
3. Generated new business and referral clients in partnership with financial advisors.
4. Monitored issues carefully and reached out to clientele to provide immediate resolution and maintain satisfaction.
5. Achieved goals for sale of platform products and services and exceeded performance metrics for customer service.