Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Khushal Jagga

Khushal Jagga

Store Manager
New Delhi

Summary

Results-driven retail management professional with 11 years of pure retail experience determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales, dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

11
11
years of professional experience

Work History

Store Manager

Adidas India Marketing Pvt. Ltd
08.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.

Department Manager

Arvind Lifestyle Brands
01.2018 - 07.2021

Store Manager

KAZO
05.2017 - 12.2017

Assistant Store Manager

GUESS?
01.2014 - 04.2017

Education

Bachelor of Arts - English Hons

Vishal Bharti Public School
Delhi, India
04.2001 -

High School Diploma -

MMPS
Delhi, India
04.2001 -

Skills

Customer service leadership

Workforce development

Product display optimization

Team collaboration enhancement

Inventory oversight for retail operations

Leadership coaching

Accomplishments

Got awarded with Best store Manager for 2024 amount 78 OR retails stores.


Store got Awarded with Best store commercial ( Concept ) among 78 OR retail stores for delivering highest Profitability.


Got awarded from Mall for Q1 2024 for delivering highest YOY growth of 35% over 2023.


Got awarded by Mall for best retail store in Q3 2024.

Timeline

Store Manager

Adidas India Marketing Pvt. Ltd
08.2021 - Current

Department Manager

Arvind Lifestyle Brands
01.2018 - 07.2021

Store Manager

KAZO
05.2017 - 12.2017

Assistant Store Manager

GUESS?
01.2014 - 04.2017

Bachelor of Arts - English Hons

Vishal Bharti Public School
04.2001 -

High School Diploma -

MMPS
04.2001 -
Khushal JaggaStore Manager