KHUSHALI GAJJAR

Work History

SPM Hydraulics

Rajkot

11.2022 - Current

Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Reached out to potential customers via telephone, email, and in-person inquiries.
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Compiled product and customer data to generate informed profit projections.
Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Compiled and analyzed data to determine approaches to improve sales and performance.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Goldcoin Angel CPP Film Pvt. Ltd.

Kotda sangani-Shapar, Rajkot

02.2020 - 09.2022

Monitored sales team performance and provided constructive feedback.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional customer service to foster client loyalty and satisfaction.
Kept detailed track of sales and customer information in company system.
Handled cash register operations and customer transactions to process payments.
Performed inventory control procedures to manage stock.
Developed and maintained knowledge of current sales and promotions.
Greeted customers and provided product advice to increase sales.
Performed supplier risk evaluations and supported regulatory inspections.
Trained and coached sales team members on best practices for customer service and sales techniques.
Coordinated with other departments to provide smooth execution of sales initiatives.
Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.

Lakshya Placement Consultant Pvt. Ltd.

Rajkot

12.2018 - 01.2022

Maintained human resources information system and kept employee files up to date and accurate.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Reviewed human resources paperwork for accuracy and completeness.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Conducted new employee onboarding and provided ongoing orientation training.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Handled employee inquiries and complaints regarding policy and benefits issues.
Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Coordinated technical training and personal development classes for staff members.

TradeXl Media Pvt Ltd.

Rajkot

01.2018 - 11.2018

Collaborated with sales and marketing departments to support client acquisition.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Implemented innovative business development strategies to increase customer base and expand market share.
Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Identified business development challenges and customer concerns for proactive resolution.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Met existing customers to review current services and expand sales opportunities.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Recorded accurate and efficient records in customer database.