Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Khushal Singh Bisht

Haldwani

Summary

Detail-oriented Assistant Front Office Manager with expertise in guest relations and front office software. Proven ability to coordinate room assignments and efficiently manage daily operations. Dynamic professional with over 4 years of experience in front office management. Skilled in effective communication, problem-solving, and shift scheduling. Committed to enhancing guest experiences and streamlining front desk operations. Results-driven Assistant Front Office Manager recognized for leadership and operational excellence. Known for resolving guest complaints swiftly and maintaining accurate records, ensuring a seamless front desk experience. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Effectively administer front office functions and supervise clerical staff delivering exceptional support to teams and customers. Maintain open and collaborative relationships and facilitate efficient operations by leveraging strong communication, organizational, and multitasking abilities. Results-driven leader with solid background in financial and operational process management and optimization. Motivated professional always looking for ways to enhance efficiency, productivity and profitability of company operations. Knowledgeable about administering budgets, updating records, and maintaining strict controls. Seasoned Assistant Front Office Manager with background in hospitality and customer service. Possess strong skills in staff supervision, guest relations and operational management. Proven ability to improve efficiency of front office operations while maintaining high levels of guest satisfaction. Known for fostering positive work environment and motivating team members to excel. Resourceful Assistant Front Office Manager known for high productivity and efficient task completion. Possess specialized skills in guest relations, conflict resolution, and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth front desk operations and enhance guest satisfaction.

Overview

8
8
years of professional experience

Work History

Assistant Front Office Manager

Praveg Tent city Narmada
Narmada
10.2024 - Current
  • Assisted front office operations by greeting and checking in guests.
  • Managed phone inquiries and directed calls to appropriate staff.
  • Coordinated room assignments and ensured cleanliness standards were met.
  • Supported scheduling of staff shifts and managed daily front desk activities.
  • Helped resolve guest complaints and provided information about hotel services.
  • Maintained accurate records of guest check-ins and check-outs using hotel software.
  • Collaborated with housekeeping to ensure timely room availability for guests.
  • Provided administrative support to the Front Office Manager as needed.
  • Provided leadership by setting an example for other employees to follow.

Assistant Front Office Manager

Vraj Hotels Rajpipla
Narmada
10.2019 - 10.2024
  • Assisted front office operations by greeting and checking in guests.
  • Managed phone inquiries and directed calls to appropriate staff.
  • Coordinated room assignments and ensured cleanliness standards were met.
  • Helped resolve guest complaints and provided information about hotel services.
  • Supported scheduling of staff shifts and managed daily front desk activities.
  • Maintained accurate records of guest check-ins and check-outs using hotel software.
  • Collaborated with housekeeping to ensure timely room availability for guests.
  • Conducted daily briefing sessions with front office staff to review occupancy status, arrivals and departures, special requests and VIP guests.
  • Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
  • Investigated customer complaints and took corrective action when necessary.

Front Office Associate

Vraj Hotels Rajpipla
Narmada
11.2017 - 10.2019
  • Managed front desk operations and ensured smooth guest check-in processes.
  • Handled incoming calls, directing them to appropriate departments efficiently.
  • Processed payments and maintained accurate records of transactions daily.
  • Maintained cleanliness and organization of the front office environment consistently.

Education

Bachelor of Arts -

Kumaun University
Nainital
07-2017

GED -

K.S.M G.I.C Supi
Nainital Uttarakhand
05-2014

High School Diploma -

GHSS Reetha
Nainiral Uttarakhand
06-2012

Skills

  • Guest relations
  • Front office software
  • Shift scheduling
  • Room assignment coordination
  • Complaint resolution
  • Customer relationship management
  • Staff training
  • Operations management
  • Revenue management
  • Customer service
  • Guest relations management

References

References available upon request.

Timeline

Assistant Front Office Manager

Praveg Tent city Narmada
10.2024 - Current

Assistant Front Office Manager

Vraj Hotels Rajpipla
10.2019 - 10.2024

Front Office Associate

Vraj Hotels Rajpipla
11.2017 - 10.2019

Bachelor of Arts -

Kumaun University

GED -

K.S.M G.I.C Supi

High School Diploma -

GHSS Reetha
Khushal Singh Bisht