Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khushank Sareen

Customer Support Associate
New Delhi

Summary

Dedicated customer support professional with a strong focus on effective communication and problem resolution. Committed to enhancing customer satisfaction and fostering positive relationships through attentive service and timely issue resolution.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Customer Service Associate

Telus International
12.2025 - Current
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Customer Support Associate

IEnergizer
05.2025 - 12.2025
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained comprehensive knowledge of product offerings to ensure accurate information was provided to customers during troubleshooting efforts.
  • Developed strong relationships with clients through consistent follow-ups on outstanding issues, ensuring timely resolutions and ongoing communication updates.

Sales and Marketing Executive

Kurmy Corporation Pvt Ltd
03.2024 - 03.2025
  • Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
  • Increased sales revenue by developing and implementing strategic marketing plans.
  • Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
  • Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.

Education

Accounting And Finance

Delhi University
04.2001 -

MBA - Information Technology

Bharati Vidyapeeth
04.2001 -

Skills

Customer support

Customer service

Team collaboration

Problem resolution

Microsoft tools

Microsoft office

Data entry

Certification

SAP ABAP

Timeline

Customer Service Associate

Telus International
12.2025 - Current

Customer Support Associate

IEnergizer
05.2025 - 12.2025

SAP ABAP

01-2025

Sales and Marketing Executive

Kurmy Corporation Pvt Ltd
03.2024 - 03.2025

MBA - Information Technology

Bharati Vidyapeeth
04.2001 -

Accounting And Finance

Delhi University
04.2001 -
Khushank SareenCustomer Support Associate