Summary
Overview
Work History
Education
Skills
Timeline
Generic
KHUSHBOO

KHUSHBOO

C-227, Mayfield Garden, Gurgaon

Summary

Technical leader with 14+ years of experience designing and scaling large-scale distributed systems and platforms used by millions of users. Known for leading multi-quarter, cross-org initiatives, setting architectural direction, and delivering measurable business impact-including 20× traffic growth, $9M+ annual cost savings, and enterprise-grade reliability. Combines deep hands-on technical expertise with org-level influence and execution.

Overview

14
14
years of professional experience

Work History

Staff Software Engineer

Atlassian
07.2023 - Current
  • Architected and led a multi-quarter platform uplift -scaling GraphQL Subscriptions from 400K → 8M requests/min, enabling real-time updates supporting 2M+ DAU with 35% latency reduction.
  • Led execution across 25+ engineers - driving alignment across product and platform teams for real-time architecture across Atlassian; standardized patterns adopted by 4+ products.
  • Delivered $9M in annual infrastructure cost savings by optimizing autoscaling, Redis and RDS resource utilization - while sustaining 20× traffic growth.
  • Set the technical direction for rate-limiting systems and optimized rate-limiting architecture by replacing global counter-based fixed-window limits with leaky-bucket algorithms, enabling precise per-second enforcement and smoother handling of traffic spikes.
  • Reduced Redis operations by up to 99% for high-traffic microservices by eliminating centralized counters.

Staff Software Engineer

Intuit
10.2021 - 07.2023
  • Architected and developed ASQR, a data-driven system leveraging clickstream analytics to model top user paths in TurboTax. This initiative led to a 64% reduction in production defects, as more than 20 TTO teams leveraged the tool to run their UI tests.
  • Designed and built Devopoly, an internal compliance automation platform ensuring engineering best practices across Intuit. The tool scans for high-cost, inactive AWS assets and notifies the respective teams, driving cost efficiency.
  • Architected and led the development of CDD, a one-stop, hassle-free solution for deployments across Intuit, capable of handling rollbacks.
  • Founding member of the IDC team, instrumental in team formation, cross-site knowledge transfer, and architectural ownership between U.S. and India centers
  • Team Lead for 13 engineers for 2 quarters, driving delivery and mentoring.

Principal Software Engineer

Ciena
08.2019 - 10.2021
  • Architected and developed a high-throughput migration framework that moved ~120 M records from 5 legacy systems to BPI (Ciena's inventory product) in under 10 minutes, now standardized and reused across multiple programs; received the Outstanding Performer Award for this contribution.
  • Re-architected a legacy monolithic platform into microservices integrated with Drools-based business rules, improving scalability and maintainability. Built POCs to validate design feasibility and quantify performance gains, directly influencing core production architecture.
  • Designed and implemented a Kafka-based Notification Engine, enabling real-time, event-driven communication between different components.
  • Led and mentored a 7-member engineering team, driving design reviews, performance optimization, and code quality excellence.
  • Coordinated with product managers to define clear project scopes, ensuring alignment with business goals and objectives.

Senior Technical Lead

Amdocs
08.2012 - 08.2019
  • Designed the architecture and led the development of a service fulfillment platform used by Comcast and AT&T to deliver Broadband, VoIP, and IPTV services, leveraging Amdocs multiple products.
  • Owned the full software development lifecycle - from requirements and design to release - ensuring delivery quality and alignment with business goals.
  • Built materialized views for service assurance partners, optimizing performance and reducing data refresh times from one week to under an hour, directly improving customer experience for AT&T.
  • Developed a Failure Remediation Tool to auto-recover production failures, performing periodic scans and automated fixes; the framework evolved into a commercial product generating major revenue, earning the Innovation Award.
  • Led and mentored a 10-member engineering team, driving technical design reviews, performance improvements, and delivery execution.
  • Conducted division-level webinars on system design and framework architecture, strengthening organizational knowledge sharing and engineering excellence.

Education

B.Tech. - Computer Science

Guru Nanak Dev University
Amritsar

Senior Secondary School (XII) - PSEB

Arya Sr Secondary School
Dhuri

Secondary School (X) - CBSE

Gen Gurnam Singh Public School
Sangrur

Skills

    Languages : Java
    Architecture : Distributed Systems, Microservices, Event-Driven Systems
    Data & Streaming : Kafka, Redis, Neo4j, Oracle, MongoDB, Postgres, SQS, DynamoDB
    APIs & Protocols : GraphQL, REST, SSE, WebSockets
    Frameworks : Spring Boot
    CI/CD & Quality : JUnit, Cucumber, Sonar
    Cloud & Ops : Autoscaling, Cost Attribution, Observability, SLOs

Timeline

Staff Software Engineer

Atlassian
07.2023 - Current

Staff Software Engineer

Intuit
10.2021 - 07.2023

Principal Software Engineer

Ciena
08.2019 - 10.2021

Senior Technical Lead

Amdocs
08.2012 - 08.2019

Senior Secondary School (XII) - PSEB

Arya Sr Secondary School

Secondary School (X) - CBSE

Gen Gurnam Singh Public School

B.Tech. - Computer Science

Guru Nanak Dev University
KHUSHBOO