Khushboo Sharma
B1, Tehsil Colony
Rishikesh
Summary
Dynamic and dedicated professional with experience at Indigo Airlines, excelling in customer service and flight safety. Proven ability to resolve conflicts and ensure passenger comfort, while maintaining high standards of emergency care. Skilled in public speaking and adept at adapting to fast-paced environments, ensuring a positive experience for all.
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills in Flight attendant role.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Flight Attendant
Indigo Airlines
07.2023 - Current
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
Laboratory Technician
AIIMS, Rishikesh
06.2022 - 04.2023
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Education
Bachelor of Science - Medical Laboratory Science
Government PG Degree College
Rishikesh04-2022
Senior School - 12th
DSB INTERNATIONAL PUBLIC SCHOOL
Rishikesh, India05-2018
Skills
Customer service
Flight safety
First aid
Public speaking
Leadership qualities
Interpersonal communications
Emergency care
Adaptability and flexibility
Music,Reading and Movies
Love to hear and explore different geners of music and genres of different languages and cultures. Like to read fiction, romcoms and history.
Timeline
Flight Attendant
Indigo Airlines
07.2023 - Current
Laboratory Technician
AIIMS, Rishikesh
06.2022 - 04.2023
Bachelor of Science - Medical Laboratory Science
Government PG Degree College
Senior School - 12th
DSB INTERNATIONAL PUBLIC SCHOOL
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