KHUSHBOO SINGH
Technical Business Analyst
Nashik
Summary
Dynamic and results oriented MBA graduate with a specialization in IT offering extensive experience as a Technical Business Analyst. Demonstrated expertise in project management, requirements gathering, and data analysis. Proven ability to collaborate with cross-functional teams to deliver solutions that meet business objectives. Proficient in utilizing tools such as JIRA, Confluence, MS Office Suite, Visio, etc.
Overview
6
6
years of professional experience
Work History
Technical Business Analyst
TRAVELEX INDIA PVT. LTD.
06.2022 - Current
- Conducted day-to-day project coordination, planning, and implementation for multiple projects, ensuring on-time delivery and alignment with organizational goals.
- Spearheaded requirements gathering and analysis for projects including Thetaray, Persona, Nice Actimize, and EIF, collaborating with stakeholders to define project scope, objectives, and deliverables.
- Developed detailed functional specifications, user stories, and process workflows to guide development teams, utilizing tools like JIRA and Confluence to manage tasks, track progress, and document project artifacts.
- Leveraged AWS for cloud-based solutions, SQL for data management and querying, and PowerBI for generating insightful dashboards and reports.
- Performed data analysis using MS Excel and SQL to identify trends, insights, and areas for improvement, supporting data-driven decision-making.
- Provided post-implementation support and conducted user training sessions to ensure successful adoption of new systems and processes.
Analyst
AMAZON DEVELOPMENT CENTER PVT. LTD.
08.2018 - 01.2022
- Assisted in gathering and documenting business requirements for software enhancement projects
- Interacting with technical team to ensure that the requirements are clear
- Work with Quality Assurance team to ensure complete coverage of listed out acceptance criteria
- Participated in cross-functional meetings and workshops to elicit requirements and resolve issues
- Supported the development and maintenance of project documentation
Education
MBA - Specialization in IT
INSTITUTE OF MANAGEMENT, RESEARCH & TECHNOLOGY
Nashik11-2020
B.E - Computer Engineering
SANDIP INSTITUTE OF TECHNOLOGY & RESEARCH CENTER
Nashik06-2018
Diploma - Computer & Technology
K.K.WAGH WOMEN'S POLYTECHNIC
Nashik06-2015
SSC -
SUFI SADIQUE SHAH HIGH SCHOOL
Nashik06-2012
Skills
- REQUIREMENT GATHERING
- TECHNICAL DOCUMENT
- USER STORY DEVELOPMENT
- RELEASE MANAGEMENT
- PROJECT PLANNING AND EXECUTION
- BUSINESS PROCESS MODELLING
- SYSTEM ANALYSIS AND DESIGN
- DATA ANALYSIS
- STAKEHOLDER MANAGEMENT
- CHANGE MANAGEMENT
- GAP ANALYSIS
- IMPACT ANALYSIS
- SQL, AWS, PowerBI
- AGILE AND WATERFALL METHODOLOGIES
- SYSTEM INTEGRATION/ ENHANCEMENT
Projects
- Persona, Thetaray
- Workday-Definitiv Integration
- FTP (Finance Transformation)
- Nice Actimize
- EIF (Middleware)
- SAM (Suspicious Activity Monitoring)
- WLF (Watch List Filtering)
- CSSM (Customer Service Schedule Manager)
- ChatBot Papyrus
Tools
- MS Visio, draw.io
- JIRA/ Confluence
- PowerBI
- Axure
- Kanban
- Sharepoint
- MS Excel
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Continuous Learning
- Technology Exploration
- Crocheting
Timeline
Technical Business Analyst
TRAVELEX INDIA PVT. LTD.
06.2022 - Current
Analyst
AMAZON DEVELOPMENT CENTER PVT. LTD.
08.2018 - 01.2022
MBA - Specialization in IT
INSTITUTE OF MANAGEMENT, RESEARCH & TECHNOLOGY
B.E - Computer Engineering
SANDIP INSTITUTE OF TECHNOLOGY & RESEARCH CENTER
Diploma - Computer & Technology
K.K.WAGH WOMEN'S POLYTECHNIC
SSC -
SUFI SADIQUE SHAH HIGH SCHOOL
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