Khushboo Tandon

• Lead corporate sales initiatives for employee transportation and car rental services tailored to large enterprises and business hubs.
• Successfully acquired and signed major corporate clients across industries, contributing to consistent revenue growth and long-term service contracts.
• Manage the full sales cycle including lead generation, corporate outreach, proposal development, pricing strategy, negotiations, and contract closures.
• Focused on building strong CXO and admin-level relationships to drive high-value deal conversions and multi-city deployments.
• Handle client renewals, contract extensions, and service expansions, ensuring high retention rates and ongoing account growth.
• Collaborate with operations and service delivery teams to align solutions with client expectations and ensure smooth onboarding.
• Monitor market trends and client feedback to continuously optimize offerings and strengthen value propositions.
• Consistently achieved and exceeded quarterly targets for new client acquisition, revenue, and renewals.

Avis India Mobility Solutions Private Limited

Manager – Sales – April 2023 till Date (Delhi)

Fresh Sales:
- Achieved sales targets consistently through effective planning and execution.
- Collected and analyzed market information to identify trends and opportunities.
- Developed and implemented a comprehensive sales system to enhance efficiency.
- Identified and developed new markets and client relationships to expand business reach.
- Established and nurtured business contacts to foster long-term partnerships.
- Prepared comprehensive monthly sales reports to track performance and strategize improvements.

After Sales:
- Provided exceptional service to existing clients, ensuring satisfaction and retention.
- Met all Service Level Agreements (SLAs) committed to clients, ensuring reliability and trust.
- Gathered and provided feedback to enhance internal processes, making them more user-friendly.
- Addressed escalations promptly in coordination with relevant departments.
- Ensured Avis received agreed revenue from accounts through regular communication and feedback.
- Collaborated closely with the operations team and fleet to deliver expected service levels.
- Managed accurate billing processes and ensured timely payments from clients.
- Monitored customer satisfaction levels, identifying issues and implementing corrective measures with management.
- Ensured timely renewals of contracts prior to expiration to maintain service continuity.
- Shared Weekly Sales Reports (WSR) with the National Sales Head to keep leadership informed.

• Working in FP&A on reporting, P&L, management dashboards and MIS creation
• Report weekly progress in easy-to-read, executive style dashboards, along with plans to fix gaps between actual and targeted leads value
• Track lead flow to ensure the appropriate sales channels are following up on marketing leads in a timely manner
• Planning, budgeting, forecasting the lead requirements in adherence with Centre and team requirement
• Maintaining various key performance matrixes- CPA, CPL, Revenue, and ROI
• Responsible to drive effective BTL marketing campaigns: School Engagement, Seminar/Webinar
• Work closely with the Centre Managers & AVPs to establish a robust inbound lead generation engine that runs on a well-planned approach
• Plan carefully customer-oriented campaigns for the entire year while targeting the revenue goals for the respective BTCs
• Coordinating with various internal and external stakeholders including Center head, marketing managers, sales team etc
• Develop Product Strategy and Product Management for Mexico
• Launch of new Initiatives for Growth and Cost Reduction in Mexico
• Ensure cost optimizations through effective utilization, performance analysis and driving rate negotiations with vendors
• Working with Business leadership to provide the required information/ inputs from finance point of view for periodic reviews and decision making.

• Presented product vision & ideas to create value & awareness about emerging technologies
• Planned and delegated responsibilities to the team, ensuring maximum efficiency and productivity
• Achieved growth and hit sales targets by successfully managing the sales team
• Owned objectives setting, coaching and performance monitoring of sales representatives
• Intensely followed up with the prospects and closed the sales within the sales cycle
• Built a strong pipeline by strategic planning to get a new sale or renewal after negotiations
• Built and promoted a strong team culture within the sales representatives ultimately resulting in an engaged and high performing sales team
• Seek and built trusted relationships with clients for conversions, satisfaction & retention.

• Managed proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
• Took a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships
• Generated new leads, identified and contact decision-makers, screened potential business opportunities, selected deals in line with strategies, and facilitated pitch logistics
• Met potential clients by growing, maintaining, and leveraging your network
• Identified potential clients, and the decision makers within the client organization
• Developed and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
• Built pipeline of new business, upsell, and cross-sell opportunities
• Exceeded activity, pipeline, and revenue goals on a monthly basis
• Monitored and evaluated industry trends and customer drivers, and met regularly with management and stakeholders to discuss strategy.

• Managed end to end travel needs for corporate clients and customers
• Maintained Adhering to company service guidelines
• Promoted and booked corporate-contracts and preferred suppliers compliance with SOPs and policies
• Made recommendations to clients, e.g., alternate routes, lowest available fares, booking class, exchange rates, and travel products and services (cross sell)
• Developed trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Negotiation with the Airline and Hotels for corporate tie up
• Liaisoned with clients on the regular basis and solve the problems if any.