KAPIL YADAV
New Delhi
Summary
Operations and Administration professional with experience in education loan operations, vendor and lender management, facility administration, asset management, and office operations. Skilled in coordinating with internal and external stakeholders, resolving operational issues, and ensuring smooth day-to-day business operations.
Overview
2027
2027
years of professional experience
Work History
Senior Admin Associate- IT & Finance
UK International London Beauty School
01.2026 - Current
- Lender & Vendor ManagementBuild and maintain strong relationships with financial institutions and external vendors.Monitor service quality, negotiate terms, and ensure timely issue resolution.
- Education Loan OperationsCoordinate with lending partners to ensure timely loan processing, approvals, and disbursements.Resolve loan-related issues and improve the student financing experience.
- Vendor Coordination & ProcurementSourced vendors, obtained quotations, negotiated pricing, and managed procurement of office supplies and equipment to ensure quality and cost efficiency.Ensure cost efficiency while maintaining quality standards.
- Asset ManagementManage procurement, allocation, maintenance, and tracking of company assets.Ensure timely repairs, proper documentation, and optimal asset utilization.
- Operational Compliance & DocumentationMaintain accurate records, contracts, invoices, and operational documentation.Ensure compliance with company policies and standard operating procedures.
- Process ImprovementIdentified operational gaps and implemented process improvements to enhance service quality and streamline operations.
- Issue Resolution & Stakeholder CoordinationAct as the primary point of contact for operational issues.Coordinate with students, lenders, vendors, and internal departments to ensure timely resolution.
- Reporting & MISPrepare and maintain operational reports, asset records, vendor performance reports, and loan status MIS for management review.
Business Development Associate
Testbook
05.2021 - 04.2022
- Building relationships with potential clients through outreach and follow-up.
- Preparing and delivering compelling sales presentations and product demonstrations.
- Tailoring presentations to the specific needs and interests of potential clients.
- Effectively communicating the value proposition of the online courses.
- Addressing questions and concerns from potential clients.
- Providing ongoing support and assistance to clients after the sale.
- Identifying opportunities for upselling or cross-selling additional products or services.
- Identifying areas for improvement and implementing strategies to increase sales.
- Staying updated on industry trends, competitor activities, and market demand for online courses.
Sr. Operations Associate
Fly Finance
2026 - Current
- Assessing applicants' eligibility for education loans based on bank criteria.
- Reviewed and verified customer documents, ensuring accuracy and compliance, and shared the validated files with the appropriate lending partners.
- Coordinating with the bank's loan sanctioning team to obtain approval for eligible applications and then move ahead with the disbursement process.
- Maintaining regular communication with loan counselors and bank representatives to address queries, provide updates on loan applications and ensuring timely processing of applications.
- Identifying areas where the loan process can be improved & assisting in the implementation for the same.
- Proposing solutions to streamline operations and enhance efficiency.
Education
Masters of Business Administration - Marketing, International Business
Dr. A.P.J. Abdul Kalam Technical University
01-2021
Bachelor of Business Administration -
Mangalmay Institute of Management
01-2019
Intermediate -
P.G. DAV Sr. Secondary School
01-2016
High School -
P.G. DAV Sr. Secondary School
01-2014
Skills
- Loan operations
- Lender management
- Vendor coordination
- Vendor Negotiation
- Procurement coordination
- Asset management
- Operational Coordination
- Process Improvement
- Issue resolution
- Record management
- Contract management
- Regulatory compliance
- Management information systems
- Data Management
- Cross-department coordination
- Budget and Cost Control
- MS Excel
- Microsoft Office
- Communication and Interpersonal Skills
- Organizational Skills
- Problem Solving
- Service Quality Management
- Stakeholder Management
- Student Support & Coordination
- Microsoft Excel
- Microsoft Office
Disclaimer
I hereby declare that all the information provided above by me is valid and further affirm that in case the declaration is found to be untrue, I am aware a strict action can be taken against me.
Timeline
Senior Admin Associate- IT & Finance
UK International London Beauty School
01.2026 - Current
Business Development Associate
Testbook
05.2021 - 04.2022
Sr. Operations Associate
Fly Finance
2026 - Current
Masters of Business Administration - Marketing, International Business
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Business Administration -
Mangalmay Institute of Management
Intermediate -
P.G. DAV Sr. Secondary School
High School -
P.G. DAV Sr. Secondary School