Led comprehensive documentation initiative for Active Directory management, enhancing overall end-user and service desk efficiency
Designed and implemented robust network architecture, optimizing efficiency and ensuring seamless connectivity for enhanced organizational operations
Experience in managing complex migration project involving end user environment and Network Infrastructure
Managing end to end Project implementation including Project scope, Timeline, capacity planning, activity plans, Status reporting, dependencies, resource allocation & Execution
Conducted Sprint ceremonies, Daily stand ups and followed up on tickets being worked
Prepare Project Status reports and conduct meetings regularly on progress, risks, issues and recommend solutions.
Project Manager
Workspace Fabric
08.2020 - 01.2023
Managed a team of 12 members using agile best practices
Communicating Daily & Weekly status to all the project stakeholders
Conducted Product Demo with Sales team to the prospective clients
Implemented easy-to-use dashboard for effective tracking of ongoing projects
Streamlined the process for Onboarding team by clear segregation of responsibilities & setting up expectation with each team member
Involved in hiring new team members & conducting Interviews to expand the team
Visited Onsite to carry out sensor, spot tag, router & media server installation
Conducted plan review, post installation demo & handover of the site
Proficient in tools like JIRA, Celoxis, Hubspot, Airtable & CRM Helpdesk.
Assistant Manager (Networks and Security)
S10 Healthcare
04.2018 - 06.2019
Managed Installation & configuration of Cisco ASA firewall
Implemented concepts such as IP sec VLAN for site-to-site connectivity
Ability to lead a team and train them on IT management and support
Hands-on experience on implementing cloud solutions using various AWS services including EC2, VPC, S3, Cloudwatch, SNS etc
TCP/IP, LAN Administration & Troubleshooting
Designed, implemented and managed VOIP systems and IP Telephone system for International calling
Handled the daily operations to ensure network infrastructure is up and running
Vendor Management, IT Asset Procurement and Administration
Working with Windows Domain, Active Directory, DNS & DHCP
Hands-on Experience on Sonicwall NSA E6500 & Fortinet 200D Firewall
Co-ordinated with peers across demographics (APAC, Europe & North America) to help globalize the processes.
Senior Technical Executive
Aspirion Service
10.2016 - 12.2017
Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP
Network redesign for branches / Campus Locations
Replacing branch hardware with new 2851 routers and 2960 switches
Experience on layer 3 routing and layer 2 switching.
Network Trainee
Innovation Tech Solution
- 08.2015
Responsible for improving performance for the customer network, devices and services
Basic troubleshooting of LAN/WAN
Experience in supporting international clients
Good knowledge on network monitoring tools like Nagios, Zabbix etc.
Technical Executive
Konnection Enterprises
Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services
Maintaining internal and customer communication during the ticket resolution
Assist is creation of Root Cause analysis (RCA)
Escalating issues to next level as per define procedures.
Education
BE(EXTC) -
MIEM College, Autonomous College
01.2012
XII -
K M Agrawal College, Kalyan, Maharashtra Board
01.2008
X -
MEHS, Kalyan, Maharashtra Board
01.2006
Skills
Active Directory management
Network architecture design and implementation
Project management
Sprint ceremonies
Project status reporting
Agile best practices
Product demo
Dashboard implementation
Onboarding process optimization
Team management
Hiring and conducting interviews
Onsite installation and demo
JIRA
Celoxis
Hubspot
Airtable
CRM Helpdesk
Cisco ASA firewall configuration
IP sec VLAN implementation
Cloud solutions implementation (AWS)
TCP/IP
LAN administration
Troubleshooting
VOIP systems and IP Telephone system management
Network infrastructure operations
Vendor management
IT asset procurement and administration
Windows Domain
Active Directory
DNS
DHCP
Sonicwall NSA E6500 & Fortinet 200D Firewall
Global coordination
LAN/WAN infrastructure troubleshooting
Network redesign
Routing protocols (EIGRP, OSPF, BGP)
Layer 3 routing and layer 2 switching
Customer network troubleshooting
Root Cause Analysis (RCA)
Network performance improvement
Network monitoring tools (Nagios, Zabbix)
Keytechnicalmodules
AWS Solutions Architect
CCNA Global certification in Routing and Switching
Certificationscourses
AWS Solutions Architect
CCNA Global certification in Routing and Switching