Khushbu Pandya
Vadodara
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
F&B Attendant
Shree Kathiyawadi Khadki
Vadodara
05.2015 - Current
- Greeted guests and provided excellent customer service.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
- Helped customers with orders by explaining dishes & beverages by making recommendations as appropriate
- Maintained high food safety and sanitation standards
Front Office Executive
Neelkanth Group of Hotels
Ahmedabad
05.2011 - 01.2012
- Oversaw CRM updates and backups, report generation and troubleshooting requisition.
- Provided customer service support to clients over the phone and in person.
- Responded to emails sent by customers regarding their queries or complaints efficiently.
- Coordinated various events organized within the office premises.
Education
Certificate Course in Front Office Management - Front Office Management
Technical Examinations Board
Gandhinagar04-2011
High School Diploma -
Gujarat Higher Secondary Education Board
Ahmedabad03-2009
High School Diploma -
Gujarat Secondary Education Board
Ahmedabad03-2007
Skills
- Staff Leadership
- Guest Services
- Staff Supervision
- Order Management
- Inventory Management
- Display Building
Accomplishments
- Self-discipline & Dedicated towards work
- Greeted guests with a smile and friendly approach
- Teamworking Abiliity
- Decision Making
Job Title
Food and Beverage Attendant
Certification
- Certification of Basic Computer & MS Office
- Undergone Industrial Training from Country Inn & Suites by Carlson - Ahmedabad
Languages
Gujarati
First Language
Hindi
Intermediate (B1)
B1
English
Beginner
A1
Timeline
F&B Attendant
Shree Kathiyawadi Khadki
05.2015 - Current
Front Office Executive
Neelkanth Group of Hotels
05.2011 - 01.2012
Certificate Course in Front Office Management - Front Office Management
Technical Examinations Board
High School Diploma -
Gujarat Higher Secondary Education Board
High School Diploma -
Gujarat Secondary Education Board
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