1 YEAR EXPERIENCE OF CUSTOMER SERVICES HOST
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Contributed to team efforts by accomplishing related tasks as needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted customers, answered questions and recommended specials to increase profits.
- Managed guest expectations by relaying information regarding hours, wait times and specials.