Khushi Fatehkar
Ahmedabad/Gandhinagar
Summary
Seeking a position to utilize my skills and abilities in the industry that offers professional growth, while being an enthusiastic customer service hostess with a background in fast-paced hospitality environments. Known for providing top-notch service to diverse clientele, with strengths in active listening and problem-solving. Successfully improved customer satisfaction rates in previous roles by maintaining professional demeanor and demonstrating genuine care for guests' experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Hostess
Mecedes-Bez, Garnet Motors
Ahmedabad
04.2022 - 08.2023
- Greeted customer upon arrival and provided them with necessary paperwork.
- Worked collaboratively with CRM team members to input customer data into the electronic record system and meet departmental goals.
- Utilized various software programs such as Microsoft Office Suite for reporting purposes.
- Car chauffeur and advisors handling and maintaining front office grooming and discipline.
- Provided assistance with additional tasks as needed or requested by management.
Education
Diploma - Aviation Hospitality And Travel Management
Frankfinn Aviation Service Pvt. Ltd.
Ahmedabad01-2020
HSC CBSC
Janki Vidhyalay
Ahmedabad 01-2019
Bachelor of Arts - Corresponds
Gujarat University
AhmedabadSSC CBSC
Kendriya Vidhyalaya
AhmedabadSkills
- Self Motivation
- Task Prioritization
- Interpersonal Skills
- Pipeline Management
- Customer Engagement
- CRM Software
- Teamwork and Collaboration
- Customer Retention
- Team building
- Problem-Solving
Accomplishments
- Certificate in Kabbadi
- Certificate in KHO-KHO
- Participation in Annual function
- Participation in Social science Exhibition
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Customer Service Hostess
Mecedes-Bez, Garnet Motors
04.2022 - 08.2023
Diploma - Aviation Hospitality And Travel Management
Frankfinn Aviation Service Pvt. Ltd.
HSC CBSC
Janki Vidhyalay
Bachelor of Arts - Corresponds
Gujarat University
SSC CBSC
Kendriya Vidhyalaya
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