Khushi Gandhi
Banglore
Summary
I have been an Experienced Project coordinator and Account coordinator for close to 2 years. Looking for a job that helps me improve myself professionally and personally as well. I am a hardworking employee with multitasking and time management abilities, also a responsible, reliable, and motivated person. Strong understanding of principles of business management. Seeking for an opportunity to work in a challenging environment to prove my skills and knowledge for the growth of the organization and my professional career.
Overview
3
3
years of professional experience
Work History
Account Coordinator
Deluxe Entertainment
Banglore
09.2023 - Current
- Having direct communication with the clients and getting the project ready by the due date or before it.
- Distributing the work in different departments.
- Having a continuous follow up from all the departments and also communicating with clients side by side
- Interacted with customers by asking appropriate open-ended questions to better understand needs and requirements.
- Managed client relationships by providing timely responses to inquiries.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Project Coordinator
Deluxe Entertainment Pvt Ltd
Banglore
11.2022 - 08.2023
- Established and maintained quality performance metrics to meet objectives.
- Conducted risk assessments and identified potential issues that could affect project success.
- Worked for Netflix, Amazon, Paramount, MGM, Lionsgate, etc .
- Identified project needs by reviewing project objectives and schedules.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Managed communication channels between various teams involved in the execution of complex projects.
Quality Analyst
Deluxe Entertainment PVT LTD
Banglore
07.2021 - 10.2022
- Worked for Netflix as QA
- Given timecodes for Netflix advertisements.
- Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
Technical Support Associate
Kyndryl
Banglore
03.2021 - 06.2021
- Cloud services
- Data and AI services
- Network and Edge
- Security services
- These were the services I worked on for international Airlines.
- Developed and maintained strong relations with customers to meet quality expectations.
- Maintained positive working relationship with fellow staff and management.
Brand Ambassador
Echoboom
Banglore
10.2020 - 12.2020
- Provided Google Street View Service to all businesses i.e ( Small retail stores and big industries. )
- I have handled Social Media for many businesses.
- Sales and Marketing.
- Provided E-business cards to every public who wanted to exchange their personal information with anyone, including ( Contact number, Name, UPI Methods, Social media handles, etc. )
- Created Google pages for all small-scale to long-scale industries
Education
Bachelor of Management Studies - International Finance
Jain University
Jaynagar 7th Block06-2021
Skills
- Relationship Building
- Account Management
- Quality Assurance
- Project Management
- Schedule Coordination
- Performance Monitoring
- Time Management
- Customer Service
- Project Coordination
- Decision-Making
- Spreadsheet Tracking
- Customer Management
- Continuous Improvement
Timeline
Account Coordinator
Deluxe Entertainment
09.2023 - Current
Project Coordinator
Deluxe Entertainment Pvt Ltd
11.2022 - 08.2023
Quality Analyst
Deluxe Entertainment PVT LTD
07.2021 - 10.2022
Technical Support Associate
Kyndryl
03.2021 - 06.2021
Brand Ambassador
Echoboom
10.2020 - 12.2020
Bachelor of Management Studies - International Finance
Jain University
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