Analytical, dedicated manager with [6.5] years of experience providing leadership and direction to
employees,
teams, and departments
Maintained customer satisfaction ratings of more than 4%
Overview
8
8
years of professional experience
Work History
08.2017 - 04.2018
Offered Friendly And Efficient Service To Customers, Handling Challenging Situations With Ease
Looking After Team For Daily Follow-Ups And Generating Leads Created SpeedSheets Using Excel For Daily , Weekly And Monthly Reports
Handling Number Calls Per Day To Address Customers Enquiry And Concerns.
Telecaller Team Leader
Thakur Housing Development Corporation, Boisar
Mumbai
06.2017 - 04.2018
Sales Manager
Stallions Proptech Solutions Pvt. Ltd
Mumbai, Maharashtra
01.2024 - Current
Met With Clients, Delivering Presentation And Educating On Product And Service Features, Providing
Final Closing Rates And Offers
Resolved Customers Issuse Quickly To Close Deals And Boost Client Satisfaction Maintained professional network of potential clients and business opportunities Prepared sales production reports for senior management
Project Manager
Marvel Homes Realty Private Limited, Virar
Mumbai, Maharashtra
04.2019 - 12.2023
Grew Sales And Boosted Profits, Applying Proactive Management Strategies And Enhancing Sales
Training
Conducted Team Meeting To Reinforce Goals And Objective And Set Clear Expectations About Policies
And Procedures
Met With Clients, Delivering Presentation And Educating On Product And Service Features, Providing
Final Closing Rates And Offers
Resolved Customers Issuse Quickly To Close Deals And Boost Client Satisfaction Looking After Post Sales Till Possession Collaborated With Upper Management To Implement Continuous Improvement, Sales Growth And
Exceed
Team Goals Maintained professional network of potential clients and business opportunities Prepared sales production reports for senior management
Sales Manager
FIA Group Of Companies
Mumbai, Maharashtra
04.2018 - 03.2019
Met With Clients, Delivering Presentations, Educating On Product And Service Features
Maintained Relationship With Customer And Found New Onces By Identifying Needs And
OfferAppropriate
Services
Resolved Customers Issues Quickly To Close Deals
customer service
06.2017 - 08.2017
Responded to more than [100+], inquiries, including a large percentage of self-service
calls Responded to a large number of calls related to product, offers and service inquiries
Promoted As A Telecaller Team Leader In
Education
H. S. C - undefined
University Of Mumbai
April 2017
S. S. C - undefined
St . Xavier High School
April 2015
Skills
Skills / IT Skills
Customer service
Presentation skills
Project management
Sales Management, Marketing, Negotiation, Management, Leadership, Training & Development
Complaint Handling
Communications, Hindi Communication, Customer Service
Chairperson at Centre for Social Entrepreneurship and Development (CSED)–VITChairperson at Centre for Social Entrepreneurship and Development (CSED)–VIT