Khushi Matharu
New Delhi
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Dynamic and ambitious professional with over 5 years of diversifies exposure in airline industry. Extensive exposure to various facts of flight management. Guest Services & Safety with specific focus on guest satisfaction and enhancing employer reputation. Consummate experience in managing and leading crew personnel and motivating such teams towards exceptional guest service and have a desire to provide world class in-flight services.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Air India ( Tata SIA Airline- Vistara)
Delhi
03.2022 - Current
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Comprehensive Aircraft acquaintance (A320/321) for carrying out in- flight safety and service procedures.
- Successfully completed recurrent training for the aircraft type and refresher training for service knowledge, commendable record with ‘excellent assessment scores, no conflict and passenger’ complaint on board till date.
- Carry out safety, first aid and security procedure to the highest standard.
- Highly skilled in handling diversifies personalities of various cultural backgrounds.
- Exceeded Expectations in Safety first, excellence in service and Brand Ambassador.
- Demonstrated proper use of safety equipment and seatbelt's to inform and educate passengers prior to takeoff.
Flight Attendant
SpiceJet
Delhi
10.2019 - 10.2021
- Comprehensive aircraft acquaintance (B 737- 700/800/900/MAX-8) for carrying out in flight safety and service procedures.
- Carrying out in-flight safety procedure and handling equipment, including emergency landing procedures. Effectively managing on board sales target, i.e., more than 1- 50% assigned target consistently.
- Performed pre-flight safety checks to verify oxygen, life jackets and other emergency equipment good working order.
Education
High School Diploma -
Oxford Sr Sec School
Delhi, India 04-2019
BBA - Business Administration
Amity University
Noida, IndiaSkills
- Medical intervention
- Preflight briefings
- Emotional Intelligence
- Team Player
- Good communication skills
- Good general health and fitness, also able to swim at least 25m unaided
- Positive attitude with desire of excellence Well-groomed with excellent style image
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Flight Attendant
Air India ( Tata SIA Airline- Vistara)
03.2022 - Current
Flight Attendant
SpiceJet
10.2019 - 10.2021
High School Diploma -
Oxford Sr Sec School
BBA - Business Administration
Amity University