Khushi Nilufar Haliyur
Bangalore
Summary
Highly accomplished professional with nine years of specialized expertise in channel partner management, predominantly within the Bangalore and outstation markets. Proven record of accomplishment of establishing and fostering strategic partnerships, driving substantial revenue growth, and expanding market presence. I am seeking a strategic leadership position where I can apply my extensive experience and insights to drive business success and contribute to organizational growth and excellence.
Overview
10
10
years of professional experience
Work History
Assistant General Manager – Luxury Transactions
Lodha ventures-Xanadu Realty Private limited
Bangalore
2021.06
- Collaborate with senior management to develop and execute strategic plans to drive business growth in the Bangalore real estate market
- Oversee day-to-day operations of multiple departments, ensuring efficiency, effectiveness, and compliance with company policies
- Lead and mentor a team of department managers and professionals, fostering a culture of collaboration, innovation, and excellence across various projects
- Identify new business opportunities and partnerships within the Bangalore market, driving revenue generation and market penetration
- Build and support strong relationships with key clients, investors, and stakeholders, ensuring prominent levels of satisfaction and retention
- Onboard and manage a network of channel partners to expand market reach and drive sales growth
- Monitor financial performance, budgets, and expenses, implementing cost-saving measures and revenue optimization strategies
- Conduct thorough market research and analysis to inform strategic decision-making and market positioning
- Prepare and present regular reports to senior management, providing insights and recommendations on key performance indicators and business metrics
- Oversee the planning, execution, and delivery of various projects, ensuring timely completion on Task and standards are met
- Lead and manage a team of backend callers, ensuring productivity.
Senior Manager – Transactions ( Resi & Commercial)
Premiere Inspira Builders
Bengaluru
2020.10 - 2021.05
- Led strategic business development initiatives within the region, proactively getting new clients and adeptly managing sales targets to drive substantial revenue growth
- Ensured clarity and mutual understanding in client contracts, with a particular emphasis on financial terms, fostering trust and minimizing potential risks
- Acted as the primary representative of the company in the market, diligently cultivating an extensive industry network and nurturing key stakeholder relationships to elevate brand visibility and market positioning
- Collaborated seamlessly with cross-functional teams to develop indispensable business development resources, encompassing tailored proposals, compelling presentations, and innovative service offerings, meticulously crafted to secure new business opportunities
- Established and diligently maintained a robust sales pipeline, effectively forecasting new bookings to consistently surpass predefined business objectives and performance metrics
- Fostered close collaboration with company leadership and team members throughout the sales cycle, providing invaluable support and ability to help successful deal closures and drive sustained business growth and success.
Associate Partner
Max Financial Services
Bangalore
2019.09 - 2020.08
- Orchestrated the recruitment and stewardship of a cadre of Associate Partners and Business Associates, meticulously aligning strategies with organizational imperatives
- Convened weekly performance appraisals and strategic planning sessions for Sales Managers, cultivating a culture of accountability and perpetual refinement
- Devised bespoke developmental blueprints for Sales Managers to bolster retention, addressing bespoke training requisites and sustaining regular, transparent communication channels
- Cultivated a robust leadership succession pipeline by identifying and nurturing promising talents destined for future stewardship roles within the unit, championing talent growth and succession foresight
- Proactively curated agent retention endeavors and steadfastly upheld annual First Year Commission (FYC) benchmarks, perfecting agency efficacy and fiscal resilience
- Executed meticulously crafted expansion blueprints for the agency, harnessing intricate networking and market intelligence to capitalize on emerging vistas
- Discerned, assessed, and appointed new Sales Managers from natural market reservoirs and expansive networking platforms, ensuring stringent adherence to organizational ethos and ethos.
Senior Manager – Business Development
Jones Lang LaSalle Anarock Property Consultants
Bangalore
2017.06 - 2019.09
- Implemented innovative strategies to ignite investment interest among clients, driving sales and fostering growth in real estate holdings
- Leveraged advanced sales analytics to perfect performance at every stage of the sales process, ensuring maximum efficiency and effectiveness
- Spearheaded initiatives to significantly increase sales in residential projects, achieving exceptional revenue growth and market share expansion
- Orchestrated comprehensive team performance enhancement programs, cultivating a culture of excellence and accountability to consistently exceed targets
- Cultivated and nurtured key client relationships, fostering trust and loyalty through personalized engagement and exceptional service delivery
- Maintained strategic partnerships with channel partners, presenting compelling investment options in residential and commercial projects to potential buyers
- Proactively showed opportunities to expand the customer base and forge positive relationships with new clients, driving sustained business growth
- Motivated channel partners to prioritize Century projects through the cultivation of robust and mutually beneficial relationships, helping investment opportunities and maximizing revenue contribution across projects
- Analyzed competitors' activities with precision, devising agile strategies to effectively counteract market challenges and support a competitive edge.
Manager – Sales & Marketing
Fund point Halcyon Condominiums
Bangalore
2015.09 - 2017.05
- Strengthened client relationships through proactive communication and personalized service, exceeding expectations to drive long-term loyalty
- Generated comprehensive weekly and monthly reports to track team performance and ensure alignment with organizational goals
- Managed post-service follow-up to ensure client satisfaction and retention, incorporating feedback for continuous improvement
- Led lead generation and brand promotion efforts, staying abreast of market competition to inform strategic decisions
- Tailored services to individual client needs, delivering exceptional experiences that enhance satisfaction and loyalty
- Coordinated seamless communication between guests and staff, resolving concerns promptly to ensure exceptional service delivery
- Supervised guest relations team, conducting performance evaluations and perfecting operational efficiency to uphold service standards
- Collaborated with housekeeping and wait staff to enhance the overall guest experience, analyzing feedback for continuous improvement.
Assistant Brand Manager – Sales Marketing
Blossoms Managing Expertise
Bangalore
2011.05 - 2015.08
- Directed team efforts to foster strong client relationships, ensuring consistent communication and satisfaction throughout the client journey
- Provided impeccable, refined, and elevated guest service experiences, upholding the organization's commitment to excellence and refinement
- Conducted comprehensive analysis of client feedback to discern actionable insights, guiding strategic initiatives aimed at enhancing overall satisfaction metrics
- Delivered bespoke guest service experiences of the utmost sophistication and refinement, attending to client needs with unwavering professionalism and meticulous attention to detail
- Orchestrated seamless operations of daily bookings, meticulously preparing accommodations and extending warm, personalized welcomes to arriving clients
- Orchestrated the seamless handling of luggage, supporting an aura of luxury and convenience for guests during their check-in process
- Supervised all aspects of check-in and check-out procedures, overseeing reservations and financial transactions with precision and efficiency
- Responded promptly to guest requests with an unwavering commitment to service excellence, including facilitating in-room dining and other bespoke accommodations
- Skillfully mediated and resolved guest concerns and complaints, employing a diplomatic and proactive approach to ensure best client satisfaction and retention.
Education
MBA - HR & Marketing
RGIT
BangaloreBachelor of Business Administration -
Bangalore University
BangaloreSt Josephs Girls School
ChickamagaluruPoorna Prajna Education Centre
ChickamagaluruSkills
- Conceptualization
- Market Knowledge
- Handling & Resolving queries
- Negotiation Skills
- Team Collaboration
- Lead Generation
- Relationship Building
- Flexible approach towards work
- Leadership Skills
- Results-Oriented
- Positive attitude
- Client Management
- Problem solving
- Escalation Management
- Market Expansion
- MS office Suite
- Database Management
- Internet Tools
- Communication & collaboration Tools
- Social Media Management
- Team leadership strength
- Training and development skill
- Marketing initiatives
Other Key Functions
- Performed market research and interacted with company teams to plan marketing strategies, budget, pricing and sales targets.
- Launched new Projects & presentations.
- Organized public events to stand for the firm in exhibitions, and market leaders, on the Internet and media, online marketing.
- Marketing & Promotions
- Networking
References
- Mr. Wintson, General Manager, Blossoms Managing Expertise Chickamagaluru, 9986853045
- Mr. Karrthik, Vice president Residential Sales, ANAROCK property consultants Bangalore, 9606020009
- Mr. Mayur Makwana, Senior Partner, Max Financial Services Bangalore, 9886223333
- Mr.Santosh, COO, Premier Inspira Builders, 9900699005
- Ms. Manisha Singh, General Manager, Lodha Ventures-Xanadu Realty, 7757895399
Languages
- English
- Kannada
- Hindi
- Telegu
- Tulu
Accomplishments
- Best All Rounder
- Best Sourcing Manager
- Best Trainer
- Best Mentor
- Highest Revenue contributor
- Onboarded & activated 200 + New Channel Partners for Various Projects of Xanadu
Timeline
Assistant General Manager – Luxury Transactions
Lodha ventures-Xanadu Realty Private limited
2021.06
Senior Manager – Transactions ( Resi & Commercial)
Premiere Inspira Builders
2020.10 - 2021.05
Associate Partner
Max Financial Services
2019.09 - 2020.08
Senior Manager – Business Development
Jones Lang LaSalle Anarock Property Consultants
2017.06 - 2019.09
Manager – Sales & Marketing
Fund point Halcyon Condominiums
2015.09 - 2017.05
Assistant Brand Manager – Sales Marketing
Blossoms Managing Expertise
2011.05 - 2015.08
MBA - HR & Marketing
RGIT
Bachelor of Business Administration -
Bangalore University
St Josephs Girls School
Poorna Prajna Education Centre
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