Shilpa Punni

• Responsible for delivery assurance interaction with various teams, stakeholders for effective resource
  utilization.
• Collaborated with Delivery Heads, Project Manager, HR, Talent Acquisition in fulfillment of demands in an efficient and effective manner.
• Maintain accuracy of the fulfillment needs data by timely updating data in supporting spreadsheets.
• Rationalize Internal vs. Partner, Full vs Partial Staffing Approaches to maximize Resource Utilization.
• Monitor and raise awareness with manager for Resources with low utilization.
• Create training plan to develop New Hire/Associates and Minimize bench.
• Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
• Collaborate with Delivery Leaders providing guidance based on Capacity/Planning Analysis.
• Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
• Managed administrative logistics of events planning, event booking
• Monitored and controlled event expenditures to meet budgets.

Demand Management

• The primary responsibility is to coordinate and assist project stakeholders in resourcing for all potential and assigned projects for Europe.
• Understand the Complete fulfillment cycle and ensure the fulfillment of the demand liasing with practice staffing/BU staffing and account staffing leads.
• Work directly with operations / delivery leads and project management teams to facilitate appropriate staffing across the market based on aggregate understaning of project requirements.
• Ensure timely delivery and must communicate to appropriate project managers, resourcing issues that may impact scheduled deadlines.
• Responsible for all resource fulfillment through bench employees or internal project employees.
• Work with contractor team to fill the requirement if no internal resource is available
• Schedule weekly calls with leaders and update the status on the open requirements.

Supply Management

• Responsible for the resource management of Europe regions which covers 800+ resources.
• Keep track of Utilization of all the resources with their leave of absence and other time away.
• Maintain the bench employees tracker and their resumes.
• Upskilling bench resources by providing training to bench employees.
• Tight engagement with the resources to understand to ensure their future assignments

Performance Optimization & Analytics

• Utilization dashboard - Schedule weekly calls with local practice leads to present weekly and quarterly projections, actual and target utilization. help them to make decisions and driving actions to increase utilization as per the targets.
• Shortfall Management - Identifications of shortfalls which impacted the week on week utilization of shortfalls which impacted the week on week utilization targets with the published reports and overcome those shortfalls with the help of practice leads and their management.

HR&TA Management

• Strategize recruiting efficiency coordinating with Business leaders as SPOC
• Partner closely with cross functional groups to support business goals (Sales, Delivery, IT, Finance, HR/Recruiting)
• Manage subcontractor vendor selection and relationships.
• Responsible for ensuring complete end-to-end recruitment, understanding the job specs & sourcing the profiles via various means scrutinizing them, coordinating with the candidates etc.
• Work closely with delivery managers to adequately understand the needs and the requirements / expectations of the job.
• Managing Hiring process including sourcing via consultants, job portals, employee references etc. & screening of resumes, conducting interviews.
• Stakeholder Management by partnering with the practice head & senior managers to decide on the recruitment strategies
• Consistent effort in adhering to the hiring standards & work towards quality hiring as per the SLAs
• Design & Execute employee engagement.
• Define and execute Hire plan, sourcing strategies, recruitment & candidate
• Organizing newly joined employee's induction programme and managing R&R framework, PIP.

Event Management

• Coordinated schedules and timelines for events.
  Work with communications and design team to develop event collateral and communications strategy.
• Serve as the primary contact with vendors and oversee the invitation and solicitation process, financial reporting and all day-of and follow up activities.
• Work with other internal departments in the coordination of events.
• Ensure event production meets the highest possible quality standards and results in optimum experience for attendees.
• Assess and create strategies for ongoing growth and viability.
• Managed event logistics and operations.
  Hired, trained and supervised volunteers and support staff required for events.
• Reviewed event bills to confirm accuracy and approve payment.

• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Prepared meeting agendas and briefing papers for executive leadership team.
• Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
• Delivered prompt payment for event vendors, venues, staff and transportation providers.
• Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Trained and guided team members to maintain high productivity and performance metrics.