Khushwant Singh
Mumbai,Maharastra
Summary
Experienced business leader with 17+ years in Insurtech, Fintech, Telecom, and E-commerce industries. Demonstrated success in driving business strategy, Product Management, increasing revenue, and establishing strategic partnerships. Skilled in launching innovative B2B/B2B2C solutions, leading cross-functional teams, and cultivating customer relationships. Proficient in developing scalable business operations with a strong understanding of product, sales, and marketing principles.
Overview
17
17
years of professional experience
Work History
Sr. Vice President- Strategic Partnerships
OneAssist Consumer Solutions Pvt Ltd
02.2019 - Current
- Led the strategic alliance and business development efforts, actively hunting new partners and nurturing high-impact relationships with leading financial institutions, insurers, OEMs, D2C brands and both online and offline marketplace and retailers.
- Spearheaded the launch of multiple industry-first partnerships and offerings, leading to an impressive annual revenue increase of over $ 20+ million.
- Led Business strategy and business expansion from scratch, with full P&L ownership and accountability across revenue, margin, and other cost levers.
- Played a pivotal role in developing innovative product strategies that aligned with emerging market trends, facilitating the successful launch of groundbreaking offerings.
- Managed the entire product lifecycle, from conceptualization to execution, ensuring seamless delivery of high-quality solutions that met customer needs and exceeded expectations.
- Built and scaled high-impact cross-functional teams across sales, product, and marketing to launch industry-first solutions.
- Implemented robust performance tracking mechanisms, analysing key metrics and customer feedback to continually optimize products and enhance customer satisfaction.
- Developed and executed GTM strategies, pricing models, and channel playbooks that enabled rapid partner acquisition and revenue acceleration.
- Acted as a key representative for OneAssist, actively participating in industry events, conferences, and client engagements, strengthening the company's brand reputation and fostering valuable business relationships.
- Orchestrated seamless onboarding of strategic partners and institutional clients through structured planning and collaborative execution.
- Proactively monitored industry trends, staying ahead of market changes and competition, and leveraging market insights to capitalise on key business opportunities.
Product- Internship
Spark New Zealand
05.2023 - 06.2023
- Developed product and go-to-market strategies targeting the immigrant population in New Zealand.
- Conducted market research to identify customer segments and understand their unique needs.
- Assisted in creating tailored product offerings and marketing campaigns for the immigrant market.
- Collaborated with cross-functional teams to ensure successful strategy Planning.
- Provided insights to improve customer onboarding and enhance the overall experience.
- Monitored market trends, competitor activities, and customer feedback for optimisation opportunities.
Product- Middle East Market
Vuclip global Ltd
09.2018 - 02.2019
- Led end-to-end responsibility for new product development and launches specific to the Middle East market.
- Managed the product's profit and loss (P&L) and pricing strategies to drive revenue growth and profitability.
- Oversaw the entire product life cycle, ensuring consistent revenue generation from advertising-based video-on-demand (AVOD) and subscription-based video-on-demand (SVOD) offerings.
- Collaborated closely with internal and external teams to ensure seamless functioning and successful product rollouts.
- Maintained regular interaction with customers and the sales team to gather feedback, identify opportunities for product enhancements, and ensure product uniqueness in the market.
Head- Products
OneAssist Consumer Solutions Pvt Ltd
12.2014 - 08.2018
- Led end-to-end product management and ownership of product profit and loss (P&L), driving continuous growth and revenue from concept to go-to-market.
- Developed strategic and innovative products to fuel sustained growth, taking into account market dynamics and customer needs.
- Implemented effective product life cycle management strategies and process enhancements to enhance customer experience and maximise product value.
- Strategically planned and executed product development initiatives, targeting specific market segments and designing customised programs for strategic partners.
- Applied critical thinking skills to analyse problems, evaluate solutions, and make informed decisions, resulting in effective problem-solving and decision-making.
- Proactively identified issues, conducted thorough analysis, and provided actionable solutions to address challenges and optimise outcomes.
- Demonstrated strong leadership skills by successfully managing projects from initiation to completion, ensuring timely delivery and desired outcomes.
- Achieved a significant increase in sales (~25%) through the introduction of impactful products and the optimisation of processes.
Business Manager
OnMobile Global Ltd
08.2011 - 12.2014
- Spearheaded end-to-end business product management for Telecom VAS (Value-Added Services) products, collaborating closely with Telecom service providers to launch and monitor VAS business operations.
- Demonstrated exceptional account and relationship management skills, fostering strong partnerships with Telecom service providers to drive business growth and maximise revenue potential.
- Took charge of developing and implementing new marketing strategies to boost revenue, effectively positioning products in the market and capturing customer interest.
- Developed comprehensive sales roadmaps and market strategies, ensuring successful product launches and market penetration.
- Provided training and guidance to team members, fostering a high-performance culture and maintaining productivity and performance metrics.
- Proactively tracked industry trends and market dynamics, suggesting enhancements to refine the company's product offerings and stay ahead of the competition.
- Achieved a remarkable 2X increase in top line revenue by introducing innovative customer acquisition strategies and transforming the customer journey.
Product Manager
Tata Teleservices Limited
10.2009 - 08.2011
- Product Development and Management from Conceptualisation to launch
- Ensure the smooth implementations of customised Telecom Solutions
- Evaluate offerings for large enterprise on the basis of their requirement and offer competitive proposal on the basis of regulatory compliance, financial profitability & system feasibility
- Managing Customer life cycle value & Revenue enhancement programs
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Deputy Manager- Products
Reliance Communications Ltd
05.2008 - 10.2009
- New Product Development and implementation
- Creation of differentiated wireless voice-based products and plans
- Regular up gradation of existing product according to market demand
- Handling various Revenue Enhancement promotions
- Competitor's product analysis and comparison.
- Proven ability to learn quickly and adapt to new situations.
Education
MBA - International Trade And Business
Massey University
Auckland, New Zealand06.2023
MBA - Business Management | Telecom and Marketing
Indian Center For Telecom Management
Pune, India05.2008
Bachelor of Engineering - Electronics & Communications
Nagpur University
Nagpur, India03.2006
Skills
- Business Strategy
- Strategic Partnerships
- Product Leadership
- Marketing Strategy
- Team Leadership
- P&L Ownership
- Customer Experience
Timeline
Product- Internship
Spark New Zealand
05.2023 - 06.2023
Sr. Vice President- Strategic Partnerships
OneAssist Consumer Solutions Pvt Ltd
02.2019 - Current
Product- Middle East Market
Vuclip global Ltd
09.2018 - 02.2019
Head- Products
OneAssist Consumer Solutions Pvt Ltd
12.2014 - 08.2018
Business Manager
OnMobile Global Ltd
08.2011 - 12.2014
Product Manager
Tata Teleservices Limited
10.2009 - 08.2011
Deputy Manager- Products
Reliance Communications Ltd
05.2008 - 10.2009
MBA - International Trade And Business
Massey University
MBA - Business Management | Telecom and Marketing
Indian Center For Telecom Management
Bachelor of Engineering - Electronics & Communications
Nagpur University
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