KHUSNUMA PRADHAN
Sales Team Lead
Siliguri
Summary
Experienced Sales Team Leader with proven success in leadership roles,consistently top 5 nationwide. B.Tech graduate with basic programming skills. I bring a unique blend of technical aptitude and sales expertise to any role. Seeking a new opportunity to leverage my leadership abilities and sales acumen as a Sales Team Leader or Manager in a forward-thinking company.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Sales Team Lead
Think & Learn Pvt.LTD
2022.01 - 2024.04
- Demonstrated outstanding performance in inbound sales, leading to promotion within one year
- Promoted to Sales Team Lead, responsible for managing a team of 6 sales associates
- Spearheaded initiatives resulting in the highest revenue generation within the team
- Maximized revenue generation by proactively identifying upselling opportunities within existing accounts.
Senior Business Development Executive
Think & Learn Pvt.LTD
2022.04 - 2022.12
- Worked as senior executive under strict weekly targets
- Exceeded sales quotas consistently by employing a consultative selling approach focused on understanding client needs thoroughly before proposing tailored solutions.
- Delivered 1 crore revenue in less than 12 months
- Maintained average revenue of 2L per week
- Cultivated strong relationships with existing clients to ensure customer satisfaction, repeat business, and referral opportunities.
Direct Sales Executive
Byjus - Think & Learn Pvt LTD
2021.03 - 2022.04
- Achieved double appraisal within 1 Year for exceptional sales performance
- Recognized as one of the top 5 sales executives nationwide, leading to relocation to Bangalore.
- Built strong client relationships through consistent follow-up, addressing inquiries and resolving concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Participated in weekly sales meetings to discuss goals, strategies, and tactics for maximizing revenue generation.
- Worked closely with fellow direct sales executives to share best practices, leading to improved team performance overall.
Customer Care Executive
Maven Infotech Pvt Ltd
2017.04 - 2018.10
- Addressing customer inquiries, resolving issues, and providing support via various communication channels
- Ensuring positive customer experiences by listening to concerns, providing solutions, and maintaining a friendly and professional demeanor.
Education
B.Tech (Electronics and Communication Engineering) - Engi
Budge Budge Institute Of Technology
Kolkata,West Bengal 2013.04 - 2017.05
Higher Secondary -
Narayana Junior College
Hyderabad 2012.04 - 2013.05
Skills
Time Management
Team Management
Sales Pipeline Management
CRM proficiency
Sales Planning
Upselling strategies
Objection handling
Customer Retention
Sales closing
Lead Generation
Revenue Generation
Closing Techniques
Teamwork and Collaboration
Problem-Solving
Multitasking Abilities
Active Listening
Problem-solving
Accomplishments
- Top 5 Sales Executive Pan India with Highest Revenue competing with 15k+ executives in the organization
- Generated highest revenue several times in the entire span.
- Received highest incentive in the entire span a multiple of times.
Timeline
Senior Business Development Executive
Think & Learn Pvt.LTD
2022.04 - 2022.12
Sales Team Lead
Think & Learn Pvt.LTD
2022.01 - 2024.04
Direct Sales Executive
Byjus - Think & Learn Pvt LTD
2021.03 - 2022.04
Customer Care Executive
Maven Infotech Pvt Ltd
2017.04 - 2018.10
B.Tech (Electronics and Communication Engineering) - Engi
Budge Budge Institute Of Technology
2013.04 - 2017.05
Higher Secondary -
Narayana Junior College
2012.04 - 2013.05