KHUSNUMA PRADHAN
Sales Team Lead
Siliguri
Summary
Experienced Sales Team Leader with proven success in leadership roles,consistently top 5 nationwide. B.Tech graduate with basic programming skills. I bring a unique blend of technical aptitude and sales expertise to any role. Seeking a new opportunity to leverage my leadership abilities and sales acumen as a Sales Team Leader or Manager in a forward-thinking company.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Sales Team Lead
Think & Learn Pvt.LTD
01.2022 - 04.2024
- Demonstrated outstanding performance in inbound sales, leading to promotion within one year
- Promoted to Sales Team Lead, responsible for managing a team of 6 sales associates
- Spearheaded initiatives resulting in the highest revenue generation within the team
- Maximized revenue generation by proactively identifying upselling opportunities within existing accounts.
Senior Business Development Executive
Think & Learn Pvt.LTD
04.2022 - 12.2022
- Worked as senior executive under strict weekly targets
- Exceeded sales quotas consistently by employing a consultative selling approach focused on understanding client needs thoroughly before proposing tailored solutions.
- Delivered 1 crore revenue in less than 12 months
- Maintained average revenue of 2L per week
- Cultivated strong relationships with existing clients to ensure customer satisfaction, repeat business, and referral opportunities.
Direct Sales Executive
Byjus - Think & Learn Pvt LTD
03.2021 - 04.2022
- Achieved double appraisal within 1 Year for exceptional sales performance
- Recognized as one of the top 5 sales executives nationwide, leading to relocation to Bangalore.
- Built strong client relationships through consistent follow-up, addressing inquiries and resolving concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Participated in weekly sales meetings to discuss goals, strategies, and tactics for maximizing revenue generation.
- Worked closely with fellow direct sales executives to share best practices, leading to improved team performance overall.
Customer Care Executive
Maven Infotech Pvt Ltd
04.2017 - 10.2018
- Addressing customer inquiries, resolving issues, and providing support via various communication channels
- Ensuring positive customer experiences by listening to concerns, providing solutions, and maintaining a friendly and professional demeanor.
Education
B.Tech (Electronics and Communication Engineering) - Engi
Budge Budge Institute Of Technology
Kolkata,West Bengal 04.2013 - 05.2017
Higher Secondary -
Narayana Junior College
Hyderabad 04.2012 - 05.2013
Skills
Time Management
Team Management
Sales Pipeline Management
CRM proficiency
Sales Planning
Upselling strategies
Objection handling
Customer Retention
Sales closing
Lead Generation
Revenue Generation
Closing Techniques
Teamwork and Collaboration
Problem-Solving
Multitasking Abilities
Active Listening
Problem-solving
Accomplishments
- Top 5 Sales Executive Pan India with Highest Revenue competing with 15k+ executives in the organization
- Generated highest revenue several times in the entire span.
- Received highest incentive in the entire span a multiple of times.
Timeline
Senior Business Development Executive
Think & Learn Pvt.LTD
04.2022 - 12.2022
Sales Team Lead
Think & Learn Pvt.LTD
01.2022 - 04.2024
Direct Sales Executive
Byjus - Think & Learn Pvt LTD
03.2021 - 04.2022
Customer Care Executive
Maven Infotech Pvt Ltd
04.2017 - 10.2018
B.Tech (Electronics and Communication Engineering) - Engi
Budge Budge Institute Of Technology
04.2013 - 05.2017
Higher Secondary -
Narayana Junior College
04.2012 - 05.2013
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