KH Vishwanathan
AI/ML/MLOPS Technical Lead
Summary
Skilled MLOps engineer and team leader/manager with over 10 years of experience in AI/ML, DevOps, and cloud technologies. Specializes in designing and deploying scalable machine learning pipelines using Azure, Kubeflow, and MLflow. Expertise includes automation through CI/CD, cross-functional collaboration, and AI-driven solution architecture. Holds advanced certifications in cloud and AI technologies and has a strong track record of leading successful AI/ML projects in diverse industries. Boasts a solid academic background with an MS in Data Science from Gisma University of Applied Sciences (Germany).
Overview
10
10
years of professional experience
7
7
Certificates
Work History
Team Lead AI/ML
Kion Group AG
7 2024 - Current
- Spearheaded implementation and deployment of scalable machine learning pipelines using Azure, KEDA functions, Kubeflow, and MLflow, optimizing end-to-end AI workflows
- Designed and integrated AI pipeline components, ensuring seamless interaction with Kubernetes and Docker to facilitate efficient machine learning model development and deployment Collaborated with cross-functional teams, including software engineers and external vendors, to ensure alignment with business objectives and latest advancements in AI and data processing technologies
- Implemented CI/CD pipelines, automating model deployment and ensuring continuous integration and delivery of machine learning models
Technical Lead- LLM/GENAI
Encora Software India Pvt Ltd
03.2024 - 06.2024
- Led a cross-functional team to develop and deploy a LLM Based Chatbot (Co-pilot), streamlining query handling for internal customers using PDF documents as the knowledge base with RAG based approach.
- Collaborated closely with stakeholders to identify key requirements, ensuring the Chatbot delivered accurate and timely responses
- Integrated Azure services like Azure Cognitive Search, Azure OpenAI, and Azure Monitor for efficient model development, real-time monitoring, and scaling
- Implemented best practices in AI/ML deployment, enabling continuous improvement with A/B testing and feedback loops from users
- Designed a robust pipeline for model training, version control, and deployment, improving efficiency and reducing time to market by 30%
Senior Product Engineer - Devops, Application Maintenance & Engineering
Verint Systems India Inc
12.2020 - 08.2022
- Built CI/CD pipelines using Cloud Functions on AWS/GCP/Oracle/Azure Infra ops which performed fault monitoring & engineering on application issues
- Built ML models using MLFlow, Kubeflow, Azure ML studio for Devops pipelines
- Developed an AI-driven algorithm to optimize scheduling and resource allocation
- This system dynamically adjusted workforce assignments in real-time based on changing demands, employee skill sets, and availability, resulting in a 20% increase in overall productivity
- Installation and integration of Verint software solutions at customers site and Cloud solutions
- Created live & interactive dashboards to monitor engineering and service KPIs using Tableau, PowerBI, Metadata
- Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the Verint system
- Collaborated closely with development, QA, and operations teams to design and implement automated CI/CD pipelines, enabling faster and more reliable software delivery
- Mentored a team of junior data scientists and machine learning engineers, fostering a culture of continuous learning and innovation
- Led knowledge sharing sessions on the latest AI trends and best practices in cloud-based solutions
Senior IT Engineer
UBS India Business Pvt ltd
03.2020 - 12.2020
- Provided comprehensive support to users of Microsoft 365 suite, including Teams, Exchange, SharePoint, and OneDrive
- Collaborated with cross-functional teams to design and implement customized Teams solutions based on specific business requirements
Sr.DSS Tech Engineer
AXA XL Business India Pvt Ltd
11.2017 - 06.2019
- Design and implement ETL procedures for intake of data from both structured and unstructured sources; maintain data processing documentation
- Use cloud-based tools (like AWS, Azure, or GCP) for data warehousing solutions
- Debug and troubleshoot complex technical issues within the data pipelines
- Troubleshooting JBOSS, Mulesoft based applications
- Leveraged PowerShell for automation and scripting, resulting in increased operational efficiency and reduced manual efforts
- Coordinate and manage relationships with vendors and support staff that provide hardware / software and network problem resolution
- Monitoring via Cloudwatch, Opsgenie & Splunk
Technical Consultant
Nice Interactive Solutions India Pvt Ltd
08.2015 - 08.2017
- Providing Technical support for NICE WFO-WFM application to the customers across Globe
- Troubleshooting JBOSS, Mulesoft based applications
- Integration and configuration of ACD (Cisco, Avaya, Nortal, Symposium) with WFM application
- Monitoring Windows 2008, 2008R2 and 2012 R2 Servers and troubleshooting
- Maintaining and managing Platform, Application and Apache Web servers
- Monitoring via Cloudwatch, Opsgenie & Splunk
- Troubleshooting issues from backend by querying Database like Oracle, MSSQL and Postgres
- Integrated serverless functions with other cloud services, such as AWS S3, DynamoDB, Azure Cosmos DB, or Google Cloud Pub/Sub, to build robust and scalable solutions
- Setting up scheduled tasks in application server for various smartsync jobs
Junior Windows Administrator
Amdocs DVCI
12.2014 - 07.2015
Technical Support Associate
Mphasis- An HP Company
06.2013 - 07.2014
Education
M.S. - Data Science, AI & Digital Business
09.2022 - 09.2023
M.S - Executive Post Graduate in Data Science
07.2021 - 08.2022
GPA: 2.96/4.0
B.Tech - Computer Science and Engineering
03.2009 - 03.2013
GPA: 7.0/10
Skills
Jupyter
Certification
AWS Sysops Administrator
Timeline
Technical Lead- LLM/GENAI - Encora Software India Pvt Ltd
03.2024 - 06.2024
Gisma University of Applied Sciences - M.S., Data Science, AI & Digital Business
09.2022 - 09.2023
International Institute of Information Technology (IIIT) Bangalore - M.S, Executive Post Graduate in Data Science
07.2021 - 08.2022
Senior Product Engineer - Devops, Application Maintenance & Engineering - Verint Systems India Inc
12.2020 - 08.2022
Senior IT Engineer - UBS India Business Pvt ltd
03.2020 - 12.2020
Sr.DSS Tech Engineer - AXA XL Business India Pvt Ltd
11.2017 - 06.2019
Technical Consultant - Nice Interactive Solutions India Pvt Ltd
08.2015 - 08.2017
Junior Windows Administrator - Amdocs DVCI
12.2014 - 07.2015
Technical Support Associate - Mphasis- An HP Company
06.2013 - 07.2014
Kakatiya University Warangal - B.Tech, Computer Science and Engineering
03.2009 - 03.2013
Team Lead AI/ML - Kion Group AG
7 2024 - Current
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Projects
Loan Approval Management System, Designed and Implemented a machine learning system to assist team to segregate good and bad applicants with more than 80% accuracy. Sentiment analysis to monitor customer feedback, Motive of this project is to interpret customer feedback through reviews and evaluate how satisfied the customer with application usage.
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