KH Vishwanathan
AI/ML/MLOPS Technical Lead
Summary
Skilled MLOps engineer and team leader/manager with over 10 years of experience in AI/ML, DevOps, and cloud technologies. Specializes in designing and deploying scalable machine learning pipelines using Azure, Kubeflow, and MLflow. Expertise includes automation through CI/CD, cross-functional collaboration, and AI-driven solution architecture. Holds advanced certifications in cloud and AI technologies and has a strong track record of leading successful AI/ML projects in diverse industries. Boasts a solid academic background with an MS in Data Science from Gisma University of Applied Sciences (Germany).
Overview
10
10
years of professional experience
7
7
Certificates
Work History
Team Lead AI/ML
Kion Group AG
7 2024 - Current
- Spearheaded implementation and deployment of scalable machine learning pipelines using Azure, KEDA functions, Kubeflow, and MLflow, optimizing end-to-end AI workflows
- Designed and integrated AI pipeline components, ensuring seamless interaction with Kubernetes and Docker to facilitate efficient machine learning model development and deployment Collaborated with cross-functional teams, including software engineers and external vendors, to ensure alignment with business objectives and latest advancements in AI and data processing technologies
- Implemented CI/CD pipelines, automating model deployment and ensuring continuous integration and delivery of machine learning models
Technical Lead- LLM/GENAI
Encora Software India Pvt Ltd
03.2024 - 06.2024
- Led a cross-functional team to develop and deploy a LLM Based Chatbot (Co-pilot), streamlining query handling for internal customers using PDF documents as the knowledge base with RAG based approach.
- Collaborated closely with stakeholders to identify key requirements, ensuring the Chatbot delivered accurate and timely responses
- Integrated Azure services like Azure Cognitive Search, Azure OpenAI, and Azure Monitor for efficient model development, real-time monitoring, and scaling
- Implemented best practices in AI/ML deployment, enabling continuous improvement with A/B testing and feedback loops from users
- Designed a robust pipeline for model training, version control, and deployment, improving efficiency and reducing time to market by 30%
Senior Product Engineer - Devops, Application Maintenance & Engineering
Verint Systems India Inc
12.2020 - 08.2022
- Built CI/CD pipelines using Cloud Functions on AWS/GCP/Oracle/Azure Infra ops which performed fault monitoring & engineering on application issues
- Built ML models using MLFlow, Kubeflow, Azure ML studio for Devops pipelines
- Developed an AI-driven algorithm to optimize scheduling and resource allocation
- This system dynamically adjusted workforce assignments in real-time based on changing demands, employee skill sets, and availability, resulting in a 20% increase in overall productivity
- Installation and integration of Verint software solutions at customers site and Cloud solutions
- Created live & interactive dashboards to monitor engineering and service KPIs using Tableau, PowerBI, Metadata
- Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the Verint system
- Collaborated closely with development, QA, and operations teams to design and implement automated CI/CD pipelines, enabling faster and more reliable software delivery
- Mentored a team of junior data scientists and machine learning engineers, fostering a culture of continuous learning and innovation
- Led knowledge sharing sessions on the latest AI trends and best practices in cloud-based solutions
Senior IT Engineer
UBS India Business Pvt ltd
03.2020 - 12.2020
- Provided comprehensive support to users of Microsoft 365 suite, including Teams, Exchange, SharePoint, and OneDrive
- Collaborated with cross-functional teams to design and implement customized Teams solutions based on specific business requirements
Sr.DSS Tech Engineer
AXA XL Business India Pvt Ltd
11.2017 - 06.2019
- Design and implement ETL procedures for intake of data from both structured and unstructured sources; maintain data processing documentation
- Use cloud-based tools (like AWS, Azure, or GCP) for data warehousing solutions
- Debug and troubleshoot complex technical issues within the data pipelines
- Troubleshooting JBOSS, Mulesoft based applications
- Leveraged PowerShell for automation and scripting, resulting in increased operational efficiency and reduced manual efforts
- Coordinate and manage relationships with vendors and support staff that provide hardware / software and network problem resolution
- Monitoring via Cloudwatch, Opsgenie & Splunk
Technical Consultant
Nice Interactive Solutions India Pvt Ltd
08.2015 - 08.2017
- Providing Technical support for NICE WFO-WFM application to the customers across Globe
- Troubleshooting JBOSS, Mulesoft based applications
- Integration and configuration of ACD (Cisco, Avaya, Nortal, Symposium) with WFM application
- Monitoring Windows 2008, 2008R2 and 2012 R2 Servers and troubleshooting
- Maintaining and managing Platform, Application and Apache Web servers
- Monitoring via Cloudwatch, Opsgenie & Splunk
- Troubleshooting issues from backend by querying Database like Oracle, MSSQL and Postgres
- Integrated serverless functions with other cloud services, such as AWS S3, DynamoDB, Azure Cosmos DB, or Google Cloud Pub/Sub, to build robust and scalable solutions
- Setting up scheduled tasks in application server for various smartsync jobs
Junior Windows Administrator
Amdocs DVCI
12.2014 - 07.2015
Technical Support Associate
Mphasis- An HP Company
06.2013 - 07.2014
Education
M.S. - Data Science, AI & Digital Business
09.2022 - 09.2023
M.S - Executive Post Graduate in Data Science
07.2021 - 08.2022
GPA: 2.96/4.0
B.Tech - Computer Science and Engineering
03.2009 - 03.2013
GPA: 7.0/10
Skills
Jupyter
Git
Python
Amazon Web Services
Microsoft Azure
Google Cloud Platform
Terraform
Ansible
Kubernetes
Salt
Docker
WAN
SD-WAN
DataDog
Solarwinds
Splunk
Nagios
Cloud Watch
MLFlow
KubeFlow
Apache Airflow
Azure ML studio
Tableau
Google Data Studio
pandas
NumPy
TensorFlow
Rapid7
ThousandEyes
SonarQube
Jira
ServiceNow
BMC Remedy
Windows
Linux
Certification
AWS Sysops Administrator
Timeline
Technical Lead- LLM/GENAI - Encora Software India Pvt Ltd
03.2024 - 06.2024
Gisma University of Applied Sciences - M.S., Data Science, AI & Digital Business
09.2022 - 09.2023
International Institute of Information Technology (IIIT) Bangalore - M.S, Executive Post Graduate in Data Science
07.2021 - 08.2022
Senior Product Engineer - Devops, Application Maintenance & Engineering - Verint Systems India Inc
12.2020 - 08.2022
Senior IT Engineer - UBS India Business Pvt ltd
03.2020 - 12.2020
Sr.DSS Tech Engineer - AXA XL Business India Pvt Ltd
11.2017 - 06.2019
Technical Consultant - Nice Interactive Solutions India Pvt Ltd
08.2015 - 08.2017
Junior Windows Administrator - Amdocs DVCI
12.2014 - 07.2015
Technical Support Associate - Mphasis- An HP Company
06.2013 - 07.2014
Kakatiya University Warangal - B.Tech, Computer Science and Engineering
03.2009 - 03.2013
Team Lead AI/ML - Kion Group AG
7 2024 - Current
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Projects
Loan Approval Management System, Designed and Implemented a machine learning system to assist team to segregate good and bad applicants with more than 80% accuracy. Sentiment analysis to monitor customer feedback, Motive of this project is to interpret customer feedback through reviews and evaluate how satisfied the customer with application usage.