Kiara Girish Bathija
Director: People & Assurance
Kalyan
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Director
HSAG Group
04.2022 - Current
- Designed and executed targeted recruitment strategies, ensuring alignment with organizational culture and skill requirements. Conducted comprehensive candidate evaluations using behavioral and competency-based interview techniques.
- Applied extensive HR expertise by leading a team of 8 recruiters and managing the successful closure of 100 profiles annually.
- Managed compensation and benefits programs, including salary structures, bonuses, and employee benefits packages. Conducted salary benchmarking and analysis to ensure competitiveness in the job market.
- Oversaw compensation and benefits administration for a UAE-based private equity firm expanding into India, leveraging in-depth knowledge of Indian labor laws to ensure legal compliance and effective HR practices.
- Provided recruitment and staffing services for leading private equity multinational corporations based in the US, UK, UAE, and other global locations, aligning talent acquisition strategies with their high standards and complex needs.
- Regularly evaluated talent needs and devised annual recruitment strategies for HSAG, while developing and managing annual manpower plans and budgets in alignment with business projections.
- Directed the full recruitment cycle in close collaboration with senior leadership, managing the end-to-end process including compliance with monthly CLRA audits, documentation, background checks, reference verification, compensation negotiations, and onboarding.
- Acted as the Presiding Officer of the POSH Committee for the past five years, ensuring adherence to workplace safety and harassment policies.
- Achieved exceptional hiring outcomes by managing end-to-end recruitment processes, surpassing hiring targets, and employing diverse sourcing methods such as job boards, social media, referrals, and direct sourcing.
- Partnered with hiring managers to provide expert advice on job specifications, market trends, and talent acquisition best practices, while enhancing the employer brand and improving onboarding processes to optimize time-to-productivity and candidate experience.
- Developed and implemented HR policies and practices to support business growth, fostered a positive work environment to boost employee engagement and retention, and mentored teams to drive professional development and high performance.
- Ensured compliance with labor regulations, managed employee relations, and handled POSH activities. Leveraged HR technology tools for process optimization, data management, payroll and expense oversight, remote employee management, and training program development to support employee growth and engagement.
Manager: Billing & Assurance
HSAG
02.2020 - 03.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Coordination with all departments for timely billings and reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored new employees on collection methods, documentation requirements, and performance strategies.
- Supervised invoice processing, purchase orders, expense reports, credit memos, and payment transactions and ensured compliance with the organization's receivable and credit policy.
- Contacted clients with past-due payments and actively monitored all payments due from clients.
- Periodic monitoring of receivables from clients and preparation of weekly and monthly statements of billings vs. Receivables vs. collection.
- Preparation and overseeing the client enquiry tracker through Zoho to identify possible leads.
- Monitored timely collection and application of accounts receivable collections.
Assistant Manager
HSAG
02.2011 - 01.2020
- Support travel management, flight bookings, hotel, and car transfer, seeking VISA and Passports.
- Managing the calendar, contacts, membership programs, travel (including vacations), investment documentation, banking work, and coordination with employees for company events and offsite.
- Maintain constant awareness of meeting and travel plans, and respond immediately to changes or issues that arise.
- Schedule and organize meetings, conferences, and interviews.
- Designing of posters for events or communication material (COVID/Wellness).
- Support and own the wellness emailers, webinars, etc.
- Preparation of various PPTs for presenting the proposals to the clients.
- Prepared detailed proposal presentations for clients, including price estimates.
- Developed detailed requests for estimates used to kick off proposals.
- Worked collaboratively with all departments to increase success with bid opportunities and supported internal initiatives to improve value proposition.
- Worked with customers to develop payment plans and bring accounts current.
Administrator
Elegance Advertising Private Limited
05.2010 - 01.2011
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in the company database.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Targeted new customers to grow geographic reach and increase revenue.
- Managed company schedule to coordinate calendar and arrange travel.
- Leveraged bookkeeping software and automated processes to reduce errors.
Management Trainee
Patron Industries Private Limited
04.2008 - 04.2010
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Established open and professional relationships with team members, which facilitated communication, quickly resolving issues and conflicts.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Handled day-to-day customer or client questions via telephone or email.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Education
Post-Graduate Diploma in Business Administration - Finance & HR
Symbiosis Centre for Distance Learning – Pune
01.2008 - 04.2012
Bachelor of Commerce - undefined
University of Mumbai
01.2005 - 04.2008
Skills
Leadership
Negotiations
Time Management
Recruitment
Project Management
Operations Management
Team Management
People Management
Accomplishments
- Podcast on "How to respond when a crisis becomes the New Normal."
- Successfully organized the Geneva Group of International, Easy Meet conference from 5th July to 7th July 2013
- Contributed to contents for "VAT Reckoner-2012."
Certification
Negotiation Skills Program from Welingkar Institute of Management, Development and Research, Bangalore
Timeline
Negotiation Skills Program from Welingkar Institute of Management, Development and Research, Bangalore
09-2022
Director
HSAG Group
04.2022 - Current
Manager: Billing & Assurance
HSAG
02.2020 - 03.2022
Leadership Executive Program from Welingkar Institute of Management, Development and Research, Bangalore
07-2018
Assistant Manager
HSAG
02.2011 - 01.2020
Administrator
Elegance Advertising Private Limited
05.2010 - 01.2011
Management Trainee
Patron Industries Private Limited
04.2008 - 04.2010
Post-Graduate Diploma in Business Administration - Finance & HR
Symbiosis Centre for Distance Learning – Pune
01.2008 - 04.2012
Bachelor of Commerce - undefined
University of Mumbai
01.2005 - 04.2008
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