Professional Summary
Overview
Work History
Education
Skills
Timeline

Kiera LeFlore

Indiana University Hospital
INDIANAPOLIS
10
years of professional experience

Compassionate Medical Assistant skilled in patient-focused care and clinical documentation. Committed to ensuring HIPAA compliance and enhancing patient experiences through effective communication and teamwork.

Dedicated Medical Assistant with a strong background in vital sign monitoring and electronic health records management. Proven ability to coordinate patient care effectively, enhance clinic efficiency, and build trusting relationships with patients to improve overall satisfaction.

Detail-oriented professional with experience in delivering compassionate care and supporting healthcare providers. Known for reliable teamwork and efficient patient scheduling; contributing to seamless operations and improved patient outcomes.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Work History

Medical Assistant

1 Year 10 Months
Indiana University Hospital | 10.2024 - Current
  • Administered medications and vaccinations under physician supervision.
  • Assisted healthcare providers with patient examinations and procedures.
  • Maintained accurate electronic health records for improved patient care continuity.
  • Coordinated patient scheduling and managed appointment logistics efficiently.
  • Conducted routine laboratory tests, ensuring quality control and accuracy of results.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Certified Nursing Assistant

2 Years 7 Months
Oasis at 56th St | 02.2022 - 09.2024
  • Assisted nursing staff with patient assessments and vital sign monitoring for optimal health management.
  • Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
  • Implemented infection control protocols, promoting a safe environment for residents and staff.
  • Collaborated with multidisciplinary teams to develop individualized care plans tailored to resident needs.
  • Conducted routine safety checks on equipment and supplies, maintaining operational readiness at all times.
  • Facilitated effective communication between patients, families, and healthcare providers to enhance care continuity.
  • Advocated for patient rights and preferences, fostering trust and building strong relationships with residents.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and tooth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Home Health Aide

5 Years 5 Months
Alliance Home Health Care & Hospice | 07.2016 - 12.2021
  • Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with medication management, promoting adherence and health monitoring.
  • Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
  • Trained new staff on best practices for patient care and safety protocols, fostering team efficiency.

Education

High School Diploma

Northwest High School | Indianapolis, IN | 05-2014
  • 2.5 GPA
  • Honoree of Kiera LeFlore

Medical Assistant - Nursing

Lincoln College of Technology | Indianapolis, IN | 05-2024
  • 3.0 GPA

Skills

Patient assessments
Direct patient care
Patient advocacy
Medical vocabulary
Clinical documentation
EMR / EHR
Electronic health records
Medical terminology
HIPAA compliance
Compassionate caregiver
Compassionate
Customer service
Patient-focused care
Health record management
Health record management
Procedure assistance
Immunization administration
Specimen processing
Prioritizing stat orders
Emergency response preparedness
Reliable team player
Trustworthy companion
Adaptable
Patient care
Patient rapport
Family education
Assisting examinations
OB/GYN procedures
CPR
Patient engagement
Family education

Timeline

Medical Assistant

Indiana University Hospital
10.2024 - CurrentRead More

Certified Nursing Assistant

Oasis at 56th St
02.2022 - 09.2024Read More

Home Health Aide

Alliance Home Health Care & Hospice
07.2016 - 12.2021Read More

Northwest High School

High School Diploma
Read More

Lincoln College of Technology

Medical Assistant from Nursing
Read More
Kiera LeFlore