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Kimberley D Rao
Lead Specialist - Copy Editor
Mumbai
Summary
With over a decade of experience in digital content and e-commerce, I bring a solid grounding in SEO, content strategy, CMS management, and content operations, and I’m skilled at maintaining structured, compliant, and scalable content ecosystems. I've led a high-performing content team, driven strong client communication, and delivered effective project growth even with limited resources. I collaborate closely with cross-functional teams to identify opportunities, optimise journeys, and ensure every deliverable supports both user needs and business goals.
Overview
14
14
years of professional experience
Work History
Lead Specialist - Copy Editor
Lumina Datamatics
08.2025 - Current
- Client communications and servicing
- Project reporting and monitoring
- Publication content governance
- UX development
- QC and feedback
- Ensuring optimum team productivity and quality.
- People and project management.
- Creating new process and rating system for trainee development
- Cross- functional team coordination and reporting
- Creating and shaping strategic and tactical content plans based on user experience
- Attending additional training for self and project development
- Coordination and signing of new Contra agreements
- Accessing and defining content gaps and working with the client to fill the same
- Led editorial reviews to ensure adherence to style guides, enhancing content clarity and consistency across projects.
- Developed and implemented quality control processes, significantly reducing errors and increasing editorial efficiency across publications.
ATL
Lumina Datamatics
08.2024 - 07.2025
- Client communications and servicing
- Project reporting and monitoring
- Publication content governance
- UX development
- QC and feedback
- Ensuring optimum team productivity and quality.
- People and project management.
Senior Copy Editor
Lumina Datamatics
12.2019 - 08.2024
- Client communications.
- Ensuring optimum team productivity and quality.
- People and project management.
Content Editor
Ugam Solutions
08.2017 - 11.2019
- Writing optimized product descriptions with feature bullets.
- Meeting target deadlines.
- Handling multiple projects.
Content Executive
Notting Hill Media
05.2016 - 08.2017
- Researching for client on ad hoc tasks.
Content Writer
SAPL Pvt. Ltd.
12.2015 - 04.2016
- Creating content for training sessions (both student and facilitator guide).
- Assisting in training programs
Writer and Editor
Zealous Info Media
06.2015 - 12.2015
- Write and Publish education related articles keeping the SEO in mind for their website getentrance.com.
- Creating and publishing images for the same.
- Writing recruitment related articles, culinary articles and light entertainment related articles for their upcoming websites.
Co-Ordinator
Cmatrics
08.2011 - 06.2012
- Documentation of contractor and labour related issues and reporting of the same.
- Telephone executive.
Education
BA - Psychology
Shreemati Nathibai Damodar Thackersey Women’s University
Mumbai01.2013
HSC - 12th Grade
Shreemati Nathibai Damodar Thackersey Women’s University
Mumbai01.2010
SSC - 10th Grade
Mary Immaculate Girl’s High School
Mumbai01.2008
Skills
- Proficient in OpenSesame and Microsoft Office Suite
- Effective presentation skills
- Client communication
- Content governance
- Project reporting
- UX development
- Quality control
- Team productivity
- Process improvement
- Content optimization
- Feedback implementation
- Training development
Interests
Cooking
Fashion
EXTRACURRICULAR ACTIVITIES
- Participated in college cultural programs
- Participated in department festivals
- Volunteered for Save the Children NGO for 20 hours and helped teach the children basic English
Timeline
Lead Specialist - Copy Editor
Lumina Datamatics
08.2025 - Current
ATL
Lumina Datamatics
08.2024 - 07.2025
Senior Copy Editor
Lumina Datamatics
12.2019 - 08.2024
Content Editor
Ugam Solutions
08.2017 - 11.2019
Content Executive
Notting Hill Media
05.2016 - 08.2017
Content Writer
SAPL Pvt. Ltd.
12.2015 - 04.2016
Writer and Editor
Zealous Info Media
06.2015 - 12.2015
Co-Ordinator
Cmatrics
08.2011 - 06.2012
HSC - 12th Grade
Shreemati Nathibai Damodar Thackersey Women’s University
SSC - 10th Grade
Mary Immaculate Girl’s High School
BA - Psychology
Shreemati Nathibai Damodar Thackersey Women’s University