Kimberley Wilburn
Mishawaka,IN
Summary
Dynamic and detail-oriented professional with a proven track record at Cressy & Everett Real Estate. Adept at managing complex tasks with strong communication skills and a commitment to customer satisfaction. Proficient in Dotloop, Microsoft Word and Publisher. Skilled in fostering productive relationships, ensuring seamless operations and timely document processing.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Cressy & Everett Real Estate
12.2019 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Deposited earnest money checks and closing checks via the bank website.
- Entered Information in a timely manner from closing documents into Dotloop and accounting software to ensure Real Estate agents would get paid from the accounting department.
- Entered Information from closing documents into the local MLS System in a timely manner.
- Order coffee and snacks when needed for sales meetings
Licensed Real Estate Assistant
Coldwell Banker Real Estate
08.2018 - 11.2019
- Coordinated appointments to show available properties.
- Prepared purchase agreements and disclosures and used Dotloop to complete paperwork.
- Coordinated Open Houses when necessary.
- Attended listing appointments with Real Estate agent I worked with as team.
Showroom Associate
Budget Blinds
01.2018 - 07.2018
- Greeted customers and prospects upon showroom entry.
- Maintained showroom samples and catalog libraries for customer viewing.
- Asked open-ended questions to find out what types of products or services customer required.
- Delivered outstanding customer service to clients to not only maintain but to extend relationship for future business opportunities.
- Organized products in the back storage room for Installation team to easily find the product prior to delivering to residential homes for Install.
- Scheduled appointments for Install team once products were delivered.
Shipping Coordinator
Meridian Title Corporation
02.2013 - 11.2017
- Handled high-volume paperwork and collaborated with the closers and the recording department to resolve any shipping problems or deadlines
- Ship post closing packages to lender via FedEx.
- Scan documents and save into database
- Effective communication with co-workers.
- Submit mortgages and deeds for electronic recording.
- Verify recording documents and/or post closing documents are signed.
Education
High School Diploma -
Penn High School
Mishawaka, IN01-2001
Skills
- Strong attention to detail
- Excellent communication skills
- Honesty and professionalism in fulfilling all job responsibilities
- Exceptional effort ensuring a high level of customer satisfaction
- Proficiency in interacting with all types of individuals to facilitate productive relationships
Timeline
Administrative Assistant
Cressy & Everett Real Estate
12.2019 - 08.2020
Licensed Real Estate Assistant
Coldwell Banker Real Estate
08.2018 - 11.2019
Showroom Associate
Budget Blinds
01.2018 - 07.2018
Shipping Coordinator
Meridian Title Corporation
02.2013 - 11.2017
High School Diploma -
Penn High School