Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Cree

Brownsburg,IN

Summary

Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with co-workers and customers. Able to multi-task, always has a positive/personable attitude. Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with bookkeeping and clerical knowledge.

Overview

23
23
years of professional experience

Work History

RCS- Associate

IU Health
07.2022 - Current
  • Helped large volume of patients every day with positive attitude and focus on patient satisfaction.
  • Actively listened to patient, handled concerns quickly and escalated major issues to supervisor.
  • Exhibited high energy and professionalism when dealing with patients.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Used computer programs such as cerner to schedule patient appointments and send messages to staff.
  • Promoted superior experience by addressing patient concerns, demonstrating empathy, and resolving problems swiftly.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
  • Coordinated patient scheduling, check-in and check-out.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Food Service Associate

BCSC
12.2013 - Current
  • Serves fresh, hot food with a smile in a timely manner.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Works well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Quickly unloaded product shipments and stocked freezers.
  • Quickly and efficiently processed payments and made accurate change.

Nutrition Services Manager

Brownsburg Community School
07.2019 - 07.2022
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Reconciled daily transactions, balanced cash registers and deposited cafeteria earnings at bank.
  • Minimized loss and misuse of equipment through proper supervision and staff training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Department Manager

Lowe's Home Improvement
06.2001 - 02.2006
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands
  • Completed weekly schedules according to payroll policies.
  • Trained staff to deliver outstanding customer service.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
01.2000

Skills

  • Quick learner
  • File/records maintenance
  • Operations management
  • Excellent organizational skills
  • Data Entry
  • Attention to Detail
  • Courteous and Professional
  • Customer Service
  • Time Management
  • Customer interaction

Timeline

RCS- Associate

IU Health
07.2022 - Current

Nutrition Services Manager

Brownsburg Community School
07.2019 - 07.2022

Food Service Associate

BCSC
12.2013 - Current

Department Manager

Lowe's Home Improvement
06.2001 - 02.2006

High School Diploma -

Ben Davis High School

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Kimberly Cree